Associate MGR Talent Development II

About Lumen Technologies

Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers.

We are seeking an experienced and dynamic Associate Manager Talent Development II to join our team. In this role, you will be responsible for designing, implementing, and managing talent development programs that align with the organization’s strategic goals. You will work closely with various departments to identify learning needs, develop training solutions, implement and evaluate programs that foster professional skills and align with the company’s strategic goals.

Key Responsibilities:

• Developing and implementing strategies for talent development aligned with the organizational goals and objectives by partnering with BU leaders, Managers and HRBPs to identify development needs.
• Conducting training needs identification and creating development plans for technical/functional, behavioral, and leadership skills of employees in alignment with the organizational needs.
• Responsible for the conceptualization, design, development, and implementation of learning solutions across the organization by collaborating with Talent Development Head and Manager.
• Managing digital learning and development landscapes including virtual programs, e-learning, and mobile learning.
• Responsible for carrying out assessments / surveys to assess the effectiveness of the programs delivered on an ongoing basis and identifying development opportunities.
• Responsible for the facilitation of training programs as per the requirements.
• Build partnerships with external partners / consultants for driving the growth and development plans.
• Data analysis and reporting of talent development metrics and program effectiveness to the Talent Development Manager thereby driving decision making and continuous process improvements.
• Serve as a mentor and coach to the team providing guidance on career development and growth opportunities.
• Stay current with industry trends and best practices in talent development to continuously improve the program offerings.

Essential Qualifications

• Master’s degree in HR or Equivalent with 10+ Years of experience in Learning and Development.
• Proven record of designing, developing, and implementing successful training programs in various formats (in-person, virtual, blended). Hands-on experience in managing end-to-end training process implementation is preferred.
• Experience in developing technology training solutions for the organization.
• Strong understanding of adult learning principles and instructional design methodologies.
• Experience in using different assessment tools for need identification, measuring program effectiveness.
• Proficient in Microsoft Office Suite and experience with Learning Management Systems (LMS) is preferred.

Key Competencies

• Strategic Thinking - Ability to align talent development initiatives with business objectives.
• Analytical Skills - Ability to assess training effectiveness and talent data to make informed decisions and derive actionable insights to support talent development strategies.
• Leadership - Strong leadership skills to inspire and motivate employees.
• Communication - Excellent communication and people skills, with the ability to engage and influence at all levels of the organization.
• Innovation - Creative approach to problem-solving and program development.
• Project Management - Strong organizational and project management skills with the ability to manage multiple projects simultaneously.

If you are passionate about empowering others through talent development and have a track record of driving impactful learning initiatives, we invite you to apply for this exciting opportunity. Join us and help shape the future of our workforce at Lumen!

"We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."
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