Job
Description
As an Officer responsible for facilitating the account opening process for clients within the Markets sector at Standard Chartered, your role requires a meticulous approach to compliance, attention to detail, and effective stakeholder management. You will collaborate with internal teams to ensure a seamless onboarding experience for clients while adhering to regulatory requirements and company policies. Key Responsibilities: - Support the team as a subject matter expert for complex client onboarding requests and queries - Act as a support for the team manager for reporting issues and team pipeline tasks - Manage the account opening process for new and existing clients in the Markets business - Ensure accurate completion of all necessary documentation - Coordinate with internal teams for a smooth and efficient account opening process - Provide excellent customer service to stakeholders throughout the account opening process - Respond to client inquiries and resolve any issues related to the account opening process Qualifications: - Strong ability to positively influence stakeholders and deliver exceptional client service - Ability to engage and build rapport with internal stakeholders - Strong written and verbal communication skills in English - Problem-solving skills and ability to find solutions despite blockages - Drive to deliver results and understanding of client needs - Ability to work independently under pressure and meet tight deadlines - Team player with good interpersonal skills About Standard Chartered: Standard Chartered is an international bank with a history of over 170 years, dedicated to making a positive difference for clients, communities, and employees. The bank values diversity, inclusion, and innovation, striving to drive commerce and prosperity through its unique diversity. Standard Chartered encourages a culture of continuous learning, growth, and purpose-driven careers. What We Offer: - Core bank funding for retirement savings, medical and life insurance - Flexible time-off options including annual leave, parental/maternity leave, sabbatical, and volunteering leave - Flexible working arrangements based on home and office locations - Proactive wellbeing support through digital platforms and mental health resources - Continuous learning opportunities for personal and professional growth - Inclusive and values-driven organization that celebrates diversity and respects individual potential If you are looking for a career with purpose and want to work for a bank that makes a difference, Standard Chartered welcomes you to join their team and contribute your unique talents to drive positive change. As an Officer responsible for facilitating the account opening process for clients within the Markets sector at Standard Chartered, your role requires a meticulous approach to compliance, attention to detail, and effective stakeholder management. You will collaborate with internal teams to ensure a seamless onboarding experience for clients while adhering to regulatory requirements and company policies. Key Responsibilities: - Support the team as a subject matter expert for complex client onboarding requests and queries - Act as a support for the team manager for reporting issues and team pipeline tasks - Manage the account opening process for new and existing clients in the Markets business - Ensure accurate completion of all necessary documentation - Coordinate with internal teams for a smooth and efficient account opening process - Provide excellent customer service to stakeholders throughout the account opening process - Respond to client inquiries and resolve any issues related to the account opening process Qualifications: - Strong ability to positively influence stakeholders and deliver exceptional client service - Ability to engage and build rapport with internal stakeholders - Strong written and verbal communication skills in English - Problem-solving skills and ability to find solutions despite blockages - Drive to deliver results and understanding of client needs - Ability to work independently under pressure and meet tight deadlines - Team player with good interpersonal skills About Standard Chartered: Standard Chartered is an international bank with a history of over 170 years, dedicated to making a positive difference for clients, communities, and employees. The bank values diversity, inclusion, and innovation, striving to drive commerce and prosperity through its unique diversity. Standard Chartered encourages a culture of continuous learning, growth, and purpose-driven careers. What We Offer: - Core bank funding for retirement savings, medical and life insurance - Flexible time-off options including annual leave, parental/maternity leave, sabbatical, and volunteering leave - Flexible working arrangements based on home and office locations - Proactive wellbeing support through digital platforms and mental health resources - Continuous learning opportunities for personal an
