Associate Manager, Markets Client Onboarding

As an Officer in the Markets sector, you will be responsible for facilitating the account opening process for clients. This role requires a meticulous approach to compliance, attention to detail, and effective management of stakeholder relationships. You will collaborate with internal teams to ensure a seamless onboarding experience for clients while adhering to regulatory requirements and company policies. Key Responsibilities: - Support the team as a subject matter expert for complex client onboarding requests and queries - Act as support for the team manager for reporting issues and team pipeline tasks - Manage the account opening process for new and existing clients in the Markets business - Obtain and complete all necessary documentation accurately - Coordinate with internal teams to ensure a smooth and efficient account opening process - Provide excellent customer service to stakeholders throughout the account opening process - Respond to client inquiries and resolve any issues related to the account opening process Qualifications: - Strong ability to positively influence stakeholders and deliver exceptional client service - Ability to engage and build rapport with internal stakeholders - Strong written and verbal skills in English - Problem-solving skills and ability to find solutions despite blockages - Drive to deliver results - Ability to work independently and under pressure - Team player with good interpersonal skills About Standard Chartered: Standard Chartered is an international bank with a focus on making a positive impact for clients, communities, and employees. With a history of over 170 years, the bank values innovation, growth, and driving commerce and prosperity through diversity. The bank promotes a culture of inclusion and advocates for diversity. What We Offer: - Core bank funding for retirement savings, medical, and life insurance - Time-off benefits including annual leave, parental/maternity leave, sabbatical, and volunteering leave - Flexible working options - Proactive wellbeing support - Continuous learning culture - Inclusive and values-driven organization If you are looking for a purpose-driven career and want to work for a bank that makes a difference, Standard Chartered welcomes your unique talents and capabilities. Join us in celebrating diversity and driving positive change together.,