Associate - Document Control (MOP)

Job Profile: Associate - Document Control (MOP)

Location: Navi Mumbai

Education :

 Bachelor's degree in Library Science, Information Management, Business Administration,

Engineering (any discipline), or a related field

Add. Qualifications :

 Document Management Systems: Familiarity with Electronic Document Management

Systems (EDMS) or SharePoint for document versioning and control.

 Microsoft Office Suite: Strong proficiency in Microsoft Word (especially advanced

formatting, templates), Excel (for tracking), and Outlook for professional communication.

 Technical Writing Fundamentals: Basic understanding of technical writing principles or experience in formatting technical documents is a plus.

Overall Experience

 2 + years of experience in a document control, administrative support, or data entry role,with a focus on meticulous record-keeping and process adherence.

 Experience in an environment that requires handling of technical or process-oriented documentation.

DC Specific Exp :

 Operational Awareness: Basic understanding of routine data center operational activities that require documented procedures (e.g., equipment maintenance, cabling, power cycles).

 MOP Concept: Familiarity with the concept of a Method of Procedure (MOP) or Standard Operating Procedure (SOP) in a mission-critical environment.

Role Purpose

The Associate - Document Control (MOP) is responsible for providing essential support to the Customer Program team within the Delivery department, with a primary focus on the control, management, and distribution of Method of Procedure (MOP) documents. This role ensures that MOPs are accurately versioned, properly formatted, easily accessible, and comply with internal standards, facilitating safe, standardized, and customer-aligned operations within the data center environment. The Associate will play a critical role in supporting the operational integrity and customer satisfaction through meticulous document control.

Key Responsibilities

MOP Document Management & Version Control:

MOP Formatting & Quality Assurance:

Distribution & Access Control:

Key Deliverables

 Controlled MOP Repository:

o Up-to-Date System: A meticulously organized and up-to-date EDMS/repository for all MOPs,reflecting current versions and accurate metadata.

o Version Integrity: Accurate version control for all MOPs, with proper archiving of superseded documents.

 High-Quality MOP Documentation:

o Formatted Documents: MOPs consistently formatted according to company standards and templates.

o Proofreading Accuracy: MOPs with minimal basic errors in grammar and consistency.

 Efficient Document Access & Distribution:

o Timely Distribution: Timely and accurate distribution of approved MOPs to relevant stakeholders.

o Accessible Information: Ease of access and retrieval for authorized users needing specific MOP versions.