Associate Director, CTM - CCIB

Job Description

Key Responsibilities Strategy It will be responsible for Implementation, and Management of Technology solutions basis business Requirement. Accountability will be to run local Production Systems Support for Subsidiary Local Applications. Explore and assist business units to identify areas where automation/digitization can be done. Manage and delivery Technology projects within cost and timelines. Ensure compliance to requirements from Group and Regulators. Identify opportunities to harness Technology to deliver improved and efficient solutions to enhance customer s experience. Championing change and interpreting business needs into successful technology implementations Regularly review and report to the Country CIO and project boards on project risks and progress. Ensure the choice of project methodology fits the type of work being undertaken, applying agile or waterfall techniques as appropriate Business Establish strong Business Relationships with CIB stakeholders and provide technical support and guidance for all projects, technical issues and initiatives. Maintain positive stakeholder relations and manage expectations effectively. Analyse the impact of proposed business changes and manage the change transformation process effectively. Work with multiple Group Tech Project Managers/External Service providers to deliver within project schedule ensuring adequate quality of delivery Provides leadership and guidance in all Technology aspects . Ensure cost control and value for money Effective project management, project delivery and project implementation for technology in area of NBFC Support the Technology Management and stakeholders in the implementation of project related activity. Use Technology for Process optimization Accountable to evaluate, design, build, implement, and maintain best in class automated processes that enhance the internal/external customer experience leading to achievement of our desired customer experience, in partnership with stakeholders Processes Define, communicate and enforce Technology policies and standards. Monitor the service levels and ensures issues are identified, reported and timely resolved Ensure project documentation, including project initiation documentation, risk control documents, progress reports, project plans, change control and other documentation as required by individual projects Act as member of PMO leadership team and support continuous improvement of execution processes Risk Management Ensure Risk Management principles are applied consistently Engage in GIA Audits and external audits Front end Regulatory relationship and coordinate regulatory inspections, IT examinations Ensure timely and accurate Regulatory submissions Governance Ensure Service review meetings are conducted, and issues are addressed Relevant Steering committees are conducted covering Service, Projects Programs Key stakeholders CIB Stakeholders which includes CEO, COO, Board Of Directors, Independent Directors, Legal, Compliance, HR, Finance, Group Audit, Product Heads for different client segments Internal: CIO - Country Technology Product Heads Board Members Internal Audit Project Governance External: Regulators External Auditors Independent Directors Service Solution providers Other Responsibilities Build a culture of Good conduct Embed Here for Good and Group Value and behaviours within the team Skills and Experience Transaction banking Payments Flow AI and ML Technology Service Management Project Management Qualifications EDUCATION GRADUATE TRAINING PROJECT MANAGEMENT; ITIL (GOOD TO HAVE) Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 29759