Associate Director -Business Operations

Job Title: AD/Senior Manager- PMO

Location: Bangalore

Shift: 9 Am- 6 PM IST

https://ascendion.com/

Role Overview:

The Operations Leader will be responsible for overseeing end-to-end project operations, ensuring optimal resource utilization, cost efficiency, timely billing, and effective coordination between delivery, finance, and leadership teams. The role demands a proactive leader with strong analytical, operational, and stakeholder management skills to drive project performance and profitability.

Key Responsibilities:

1. Project Oversight & Operations Management

• Oversee project operations across all phases to ensure seamless execution and delivery.
• Manage resource allocation and deallocation aligned with project demand and timelines.
• Track project progress, identify bottlenecks, and implement corrective actions.

2. Efficiency & Performance Improvement

• Drive operational efficiency through continuous monitoring and planning.
• Develop dashboards and reports for performance tracking and proactive planning.
• Identify process gaps and implement improvement initiatives to enhance productivity.

3. Financial Tracking & Cost Management

• Monitor project financials, including cost projections versus actuals.
• Track and report operating costs, ensuring alignment with budgetary goals.
• Drive cost optimization initiatives to improve project profitability.

4. Financial Governance & Reconciliation

• Ensure billing and contract renewals are completed accurately and on time.
• Maintain accurate records for audits and management reviews.

5. Stakeholder Management & Reporting

• Prepare and present operational and financial reports to senior management, highlighting current status, risks, and forecasts.
• Conduct regular cadence meetings with leadership and project stakeholders.

6. Issue Resolution & Risk Management

• Proactively identify operational risks and implement mitigation plans.
• Primary escalation point for operational matters within the project and for timely resolution.

Key Skills & Competencies:

• Strong understanding of project operations, financial governance, and resource management.
• Proficiency in project tracking tools and reporting dashboards.
• Analytical and data-driven decision-making skills.
• Excellent communication, coordination, and stakeholder management abilities.
• Experience in driving cost optimization and operational efficiency initiatives.
• Proactive approach with strong problem-solving orientation.

Qualification & Experience:

• Bachelors degree in Business Administration, Operations Management, Finance, or a related field (MBA preferred).
• 10+ years of experience in project operations, resource planning, or delivery governance roles within IT/Professional Services industry.
• Proven experience managing large-scale, multi-location projects.

About Ascendion:

Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Headquartered in New Jersey, we have a presence in 12 countries and 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture.
Learn more at www.ascendion.com.