Cultivation:
- Work closely with the Manager/Senior Manager/Director for renewal efforts for the portfolio of existing donors - CSR, Foundations, and Individuals.
- Strengthen donor cultivation and engagement efforts by developing targeted donor stewardship touch points, planning and executing high-quality, customised engagements (i.e. event planning, employee volunteering, tracking MOU commitments).
- Support the Manager, Engagement in setting up centralised engagements, sourcing and creating high quality engagements across regions.
- Develop high-impact communications such as drafts on behalf of Director/CEO, engagement collaterals, presentations for donor meetings, short narratives for marketing and promotion pieces, blog postings, and website content.
- Conduct donor research to determine their giving capacity to target upgrades, foresee any potential risk of giving.
- Create strategic meeting briefs for the Director/Leadership team with appropriate objectives, asks, angles, and donor history that anticipate potential questions from funders and propose potential responses.
Donor Reporting:
- Design and develop high-quality quarterly reports according to donor requirements and timelines. This would include collecting and analysing data, editing stories from the Fellows, and drafting visually compelling reports.
- Centrally manage the reporting process by creating quarterly project plans, sharing timely reporting updates, timelines, and insights with the entire team.
- Conduct regular quality checks of team reports to ensure excellence in reporting.
Engage multiple-stakeholders:
- Collaborate with cities to collect Fellow stories and regional updates.
- Work with the Finance team to ensure accurate and timely financial reporting.
- Work with the Strategy and Learning team and the Training and Impact team to report the most accurate impact data.
Build and sustain operational excellence, at scale:
- Maintaining up-to-date and accurate data on donors in our online CRM system (Salesforce) and driving rigorous usage for renewal/upgrade projections and data-driven insights
- Support Manager to drive progress-to-goal process for most accurate projections through data systems (Salesforce). This would include effective monitoring and tracking fundraising efforts across cities, identifying and ensuring next steps are completed by team members, and making strategic suggestions.
- Adherence to MOU commitments, governance structures and policies like Child Protection Policy, field-trip policies, and educate the team and donors for compliance.
- Align with all donor-related systems and processes - Impact Reporting, Stewardship, Audits, Finance, Knowledge management, and due diligence.
Additional Responsibilities
- Work closely with operations track leads on operationalising , developing and improving internal processes.
- Work with the Finance team to process fund utilizations, receipts, and projections through the year.
- You will be required to help during the selection of new Fellows. Volunteering and immersing in classrooms is highly recommended to keep in touch with why we do what we do.
- Providing other administrative support and working on special projects on an as-needed basis.
- You may also have the opportunity to manage interns and Fellows working on specific projects under their workstream.