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Trinet Group
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Associate Benefits Support Services Analyst

Associate Benefits Support Services Analyst

Trinet Group

0 - 2 years

3 - 5 Lacs

Hyderabad

Posted:13 hours ago| Platform:

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Skills Required

Outbound Health insurance human capital HRIS Analytical Consulting PeopleSoft Support services HR Workers compensation

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an Associate Benefits Support Services Analyst, you will support the Benefits Core Services team in delivering high-quality assistance for TriNet s employee benefits programs. This entry-level role is ideal for individuals with foundational knowledge in HR or benefits administration who are eager to grow in a global, fast-paced environment. You will assist with benefits inquiries, perform research, and support the processing of benefits events, ensuring a smooth experience for clients and worksite employees (WSEs).

This role is responsible for managing a broad range of HR and benefits-related processes, including employee data updates, benefits reporting, and support for service orders and rehires. Key responsibilities span COBRA administration and compliance, FSA/HSA claims processing and adjudication, 401(k) plan support, and end-to-end Leave of Absence (LOA) management. The position involves handling escalations, coordinating with third-party vendors, ensuring data accuracy across systems, and maintaining compliance with regulatory standards. Strong attention to detail, effective communication, and the ability to manage multiple workflows are essential for success in this role.

Responsibilities

Respond to general benefits inquiries from clients and WSEs via phone, chat, email, or case management systems
Assist in researching and resolving routine to moderately complex benefits-related tasks
Support the processing of PeopleSoft benefits events under supervision
Participate in outbound communication for follow-ups or benefits renewal coordination
Assist in auditing and reviewing benefits data for accuracy
Collaborate with team members and participate in training and knowledge-sharing sessions

Qualifications

Education

Bachelor s/Master s degree in Human Resources, Business Administration, or related field (preferred)
Fresh graduates with relevant internships or coursework are encouraged to apply

Experience

0-2 years of experience in HR operations or benefits administration
Exposure to HRIS platforms like PeopleSoft is a plus

Skills Competencies

Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Strong communication skills (written and verbal)
Willingness to learn and adapt to new systems and processes
Analytical thinking and attention to detail
Good organizational and time management skills
Customer service orientation and active listening
Ability to work independently and in a team environment

Work Environment:

Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position is 100% in office.

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Associate Benefits Support Services Analyst