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Lowes Services India Private limited
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Associate Analyst - Navigation Ops

Associate Analyst - Navigation Ops

Lowes Services India Private limited

1 - 2 years

4 - 6 Lacs

bengaluru

Posted:5 hours ago| Platform:

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Skills Required

supply chain industry research customer analytics enterprise architecture business analytics consulting customer experience merchandising analytics monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Findability Team focuses on improving the customer product findability experience through implementation of global on-site search, digital taxonomy and way finding standards developed from behavioral, data-driven insights and industry best practices

Core Responsibilities:

The Category operations team comprises digital consulting professionals with expertise in the domain of e-commerce/online retail focused on customer analytics and insights
The team uses the power of data analytics and industry research to ensure supreme customer experience on Lowes com, which is one of the most crucial levers in driving online revenue growth As an associate analyst your day to day activity would involve :

Execute processes as per Standard Operating Procedure and Manuals with no errors
Achieve assigned Key Performance Indicators
Effectively communicate with peers, leaders and stakeholders across location
Highlight process gaps and issues on time
Contribute towards streamlining and improving business processes
Participate in process trainings and build process expertise rapidly
Proactively stay up to date on business context and process knowledge
Own data accuracy and trend monitoring towards business targets

Required Skill Set

Primary

Knowledge of ecommerce and merchandising
Basic working experience in MS-Office suite (Excel, Access, Word, PowerPoint, Outlook)
Demonstrated ability to analyze data and draw insights
Understanding of online merchandising, marketing and selling principles
Strong interpersonal and communication skills
Analytics, Statistics background

Secondary

Experience/Knowledge in Omni-Channel merchandising/marketing

Years of Experience

1-2 years of relevant experience

Education Qualification & Certifications (optional)

Required Minimum Qualifications :

bachelors degree in engineering, Business, Marketing, Finance or related field

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Lowes Services India Private limited

Retail / Home Improvement / Technology Services

Chennai

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Associate Analyst - Navigation Ops