Assitant Manager Learning & Development

Company Description

The Park Hotels, pioneers of luxury boutique hotels for over 50 years, are located in India's major cities and popular tourist destinations, offering a distinctive interpretation of contemporary India. The hotels provide unique experiences with vibrant nightclubs, lively bars, innovative restaurants, and rejuvenating Aura Spas. Known for a design-centric approach, The Park Hotels are adorned with art installations, paintings, and sculptures. Alongside delivering exceptional services, The Park Hotels commit to sustainability, social responsibility, and nurturing local art and culture. The group is part of the Apeejay Surrendra Group, a family-owned conglomerate established in 1910, with diverse ventures across various industries.

Role Description

This is a full-time on-site role located in Patiala for the position of Assistant Manager, Learning & Development. The Assistant Manager will oversee and manage training programs and initiatives, ensure effective communication across departments, and provide guidance to improve individual and team performance. The role involves evaluating training needs, designing development plans, creating impactful training materials, and delivering sessions that align with organizational goals. The Assistant Manager will also work to enhance employee engagement and ensure alignment with the hotel’s objectives.

Qualifications

• Proven Supervisory Skills with the ability to lead and mentor teams effectively.
• Strong Communication skills, including verbal and written proficiency, and the ability to foster collaboration.
• Experience in Training and Development, with a focus on creating and delivering impactful learning programs.
• Expertise in Customer Service and maintaining high standards to enhance guest satisfaction.
• Ability to analyze performance metrics and implement strategies for improvement.
• Bachelor’s degree in Human Resources, Hotel Management, Business Administration, or a related field.
• Proficiency in using training tools, software, and modern learning methodologies is a plus.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple responsibilities.