Posted:2 days ago|
Platform:
Work from Office
Full Time
Hiring: AM Workforce Management (WFM)
Location: GurugramFunction: Customer Services
We are looking for a Assistant Manager – WFM with solid experience in core Workforce Management processes, including Forecasting, Real-Time Monitoring, and Scheduling. The ideal candidate will have:
Key Requirements:
Experience in Vendor Management and Bill ProcessingStrong knowledge of inbound call center operations and WFM toolsProficiency in MS Excel and MS Office toolsStrong analytical skills with the ability to organize and interpret large datasets with precisionGood to Have Skills:Hands-on experience with SQL, SAP, and Power BIData analysis and reporting expertise
Manpowergroup Services India
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