Assistant Store Manager (Retail Sales)

JOB TITLE                                                    Assistant Store Manager

BRAND

REPORTING TO

LOCATION

COMPENSATION

**Please do not apply, if you are not living in Delhi NCR**

About Lladró

We are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 9 Boutiques in Top premium malls.

Do visit Lladró website: www.lladro.com

MAIN PURPOSE

Managing the day-to-day retail/store operations of the Lladró boutique in accordance to brand standards. Improve commercial performance by increasing sales turnover and maximizing profitability. Primarily responsible for Retail/store Sales. The role will also involve Business Development and making Corporate Sales.

Preference would be given to candidates with experience in the P

KEY RESPONSIBILITIES

• Exceeding Sales Budget
• Understand customer needs and delight customers, above and beyond the call of duty
• Converting Project Business through Interior Designers & Architects
• Ensuring highest degree of customer service and in-store experience
• Maintaining all necessary reports , inventory and VM in line with brand guidelines.
• Expanding HNI Database - Customer data to be well collected, updated & maintained
• Defining strategy actions to attract new customers and old customers more often 

Job Profile:

Education.

Experience

Languages

Skills required

Ø Organized & process oriented

Ø Brand Image Concerned 

Ø Ability to write reports

Ø Self-starter with excellent communication and presentation skills

Ø Serious, proactive and can handle and deal comfortably in a multinational environment.

Ø Strong computer & analytical skills

Behavioral competencies:

Ø Responds promptly to customer needs and solicits customer feedback to improve services

Ø Manages difficult or emotional customer situations

Ø Demonstrate attention to detail

Ø Ability to effectively present information & respond to questions from groups of managers, clients and customers

Ø Adhere to company policies & procedures

Ø Supports the organization’s goals & values

Ø Commits to long hours of work when necessary to reach goals and completes tasks on time

Ø Meets challenges & resourcefulness

Ø Adapts to changes in the work environment

Ø Generates suggestions for improving work and develops innovative approaches and ideas

Ø Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity