Youll work as ASSM Soft services, reporting into the Site Services Manager.
In this varied role, your responsibilities will include but are not limited to:
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Assist Site Service Manager in service delivery in accordance with client KPIs and SLA
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Monitoring of Housekeeping related activities
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Arrangement of all consumables and supplies for Client / any visits
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Preparing the Daily/Weekly and Monthly reports
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Interacting with the service & supply vendors.
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Undertake daily facility rounds and find out snags and raising proactive tickets for the same
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Effectively manage service provider team to ensure an on time deliverable system.
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Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards.
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Indenting the requirements with suppliers.
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Pest control management.
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Indoor plant management
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Conduct weekly physical inventory for stock management and raise IMT requests
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Monitoring Helpdesk tickets for closure. Ensure all tickets assigned to you are included in the guts tracker.
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Share 2 min Helpdesk survey form to users and take corrective action on the users feedback, randomly meet users on a daily basis to understand the facilities services
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Track Staff attendance through VMT tool
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Coordinate & support office renovation and refurbishment activities
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Support site service manager to forecast the regular & monthly spends for the month and adhere to the same
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Support in procurement process for regular and ad hoc soft services activities
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Keep a track of contract renewals and support site service manager for the renewal process for principle vendors
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Coordinate with the vendor s to receive monthly invoices on time.
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Coordinate for quarterly NDC s for principle and non principle vendor.
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Provide a training to the onsite team equipments procedure & implementation
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Recommend continuous quality improvement practices
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Any responsibility/ task given by the client/ Manager, going forward will be part of the JD
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Property Operations: -
Risk Management
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Ensure full compliance with all local and governmental regulations and legislations
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Site Lead in ensuring site risk management programs including audits are implemented and maintained
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Adhere to escalation and incident reporting procedures
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Finance Management
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Assist Site Lead on preparation of site operational budget for the financial year
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Assist Site Lead to Forecast of monthly & quarterly expenses
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Adherence to the budget forecast and spend.
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Invoice management.
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Other Key Activities
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Managing New Hire Orientation program on behalf of Client
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Assist Site Lead preparing monthly Facility Newsletters
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Assist Site Lead in Developing interesting & fun user engagement activities
Sound like the job you re looking for? Before you apply, it s also worth knowing what we are looking for:
Education and experience
Any Bachelor s degree apply with a minimum of 2+ years experience in Facility Management. A working knowledge of any major vertical industry will also be very helpful.
An eye for detail
You ll have an eye for detail and an ability to analyse qualitative and quantitative information - and translate this into strategic deliverables.
Great organisational skills
You ll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your team s or client s changing requirements.
What you can expect from us
You ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...
Quote reference xxxx at /careers.
Location:
On-site -Bengaluru, KA
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Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
