Company Description We are Jan-Pro, a global leader in providing superior housekeeping services. Headquartered in Atlanta, Georgia and established in 1991, we started our India operations in 2015. Today, we have expanded to 22 cities, serving 200+ clients with over 4,000 janitors deployed at sites. Our clients rate us highly for superior housekeeping quality and benefit from significant cost reductions in housekeeping. Role Description This is a full-time on-site role for a Housekeeping Supervisor located in Mumbai. The Housekeeping Supervisor will be responsible for overseeing housekeeping operations, ensuring high-quality service delivery, and maintaining customer satisfaction. Key day-to-day tasks include supervising janitorial staff, managing laundry services, and ensuring effective communication with clients and team members. Qualifications \n Strong Supervisory Skills and experience in managing teams Knowledge of Housekeeping and Laundry operations Excellent Customer Service and Communication skills Ability to work independently and efficiently in a fast-paced environment Experience in the housekeeping industry is a plus Bachelor's degree in Hospitality Management or related field is preferred
Company Description Jan-Pro is a global leader in providing top-tier housekeeping services, consistently rated 8.5 out of 10 by clients for exceptional quality. Headquartered in Atlanta, Georgia, the company was founded in 1991 and has been successfully operating in India since 2015. With services spanning 35 cities, a client base of over 300, and more than 6,000 janitors deployed on-site, Jan-Pro has established itself as a trusted partner in reducing housekeeping costs by up to 15% while maintaining high attendance rates. Our commitment is to ensure superior service delivery and client satisfaction. Role Description This is a full-time, on-site role for a Business Development Executive, based in Ahmedabad. The role involves driving new business opportunities, generating leads, and managing client accounts to foster long-term partnerships. The candidate will be responsible for creating and implementing strategies to meet sales targets, identifying areas of market growth, and maintaining strong client relationships. Regular collaboration with internal teams to ensure client satisfaction is also a key part of the role. Candidate profile 1-2 Years of experience in sales or related field Must be willing to travel within Ahmedabad and nearby area Must be fluent in English Excellent communication skills Excellent presentation skills Job Profile Creating and maintaining a database of clients Lead generation through tele-calling / Cold Visits Coordinating with the sales team for client meetings and proposal creation Coordinating with prospective clients to organize site visits Create proposals as per requirement Independently drive the sales from lead to closure stage B2B Sales Skills Good command over language (English) written and oral Good in PPT, Excel, and Word Quick learner Qualification Should be a graduate (Any) MBAs with good communication skills will be preferred
Key Responsibilities: 1. Daily Reporting & Documentation Prepare and send Daily Headcount Report , Material Consumption Report , and Machine Running Report over email in the prescribed formats. Maintain accurate logs for manpower deployment, material utilization, machine usage, and maintenance. 2. Housekeeping Operations & Quality Assurance Ensure that all mall areas remain clean, hygienic, and well-maintained at all times. Conduct routine walkthroughs to monitor cleanliness standards and take corrective action where required. Ensure closure of all housekeeping-related tickets raised through the mall’s app within defined timelines. 3. Team Supervision & Performance Management Lead and manage three Supervisors , ensuring they execute their responsibilities effectively. Monitor staff productivity, discipline, grooming, and adherence to SOPs. Conduct daily briefings and assign tasks based on mall requirements and footfall. 4. Equipment & Office Management Ensure the FM Office is well-organized, clean, and maintained as per audit requirements. Oversee the upkeep, servicing, and correct usage of all machines deployed (scrubbers, sweepers, vacuum cleaners, etc.) Ensure proper machine logs, preventive maintenance schedules, and breakdown records are updated regularly. 5. Coordination with Mall Management Respond promptly to all concerns raised by the Manager on Duty (MOD) and ensure timely resolution. Maintain professional communication and provide updates on operational status, challenges, and solutions. 6. Communication & Responsiveness Stay active and responsive on WhatsApp , email, and other communication channels used for daily coordination. Escalate critical issues immediately and follow through until closure. Skills & Competencies Required: Strong team leadership and people management skills Excellent communication and reporting abilities Eye for detail with a strong focus on cleanliness and quality standards Ability to multitask and work under pressure Familiarity with housekeeping machines and soft services operations Proficiency in mobile apps, WhatsApp communication, and MS Office Qualifications & Experience Graduate or Diploma holder (preferred) 3–7 years of experience in soft services / housekeeping operations, preferably in malls, commercial buildings, or large facilities Experience managing teams and handling client interactions Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Provident Fund Work Location: In person