Assistant Restaurant Manager

2 - 6 years

0 Lacs

Posted:22 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Restaurant Supervisor at Marriott International, you will play a crucial role in the daily supervision of restaurant operations, focusing on Restaurants/Bars and Room Service. Your responsibilities will include assisting with menu planning, maintaining sanitation standards, and supporting servers and hosts during peak meal periods to enhance guest and employee satisfaction. You will also be involved in determining training needs and implementing plans to achieve set goals. **Key Responsibilities:** - Handle employee questions and concerns - Monitor employees to ensure performance expectations are met - Provide feedback based on observation of service behaviors - Supervise daily shift operations and all related areas in the absence of higher management - Ensure all employees have necessary supplies, equipment, and uniforms - Communicate any issues regarding food quality and service levels to relevant personnel - Monitor alcohol beverage service compliance with local laws - Manage to achieve or exceed budgeted goals - Interact with guests to obtain feedback on product quality and service levels - Supervise staffing levels to meet guest service, operational needs, and financial objectives - Encourage employees to provide excellent customer service - Handle guest problems and complaints, seeking assistance when necessary - Assist in the review of comment cards and guest satisfaction results - Supervise on-going training initiatives and coach employees on performance - Provide information and solutions to supervisors, co-workers, and subordinates - Recognize good quality products and presentations - Supervise daily shift operations in the absence of the Restaurant Manager **Qualifications Required:** - High school diploma or GED with 4 years of experience in food and beverage, culinary, or related professional area; OR - 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years of relevant experience At Marriott International, we are committed to creating an inclusive and diverse workplace where the unique backgrounds and talents of our associates are celebrated. We uphold non-discrimination on any protected basis, ensuring equal opportunities for all.,

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