Assistant Project & Operations Manager

Job Description

Role Overview The Assistant Project & Operations Manager (APOM) is responsible for implementing and managing CanKids two flagship models in the assigned region Change for Childhood Cancer (CCC) and You Are Not Alone (YANA) through state-level projects and hospital-based support units. The APOM leads planning, coordination, monitoring, reporting, and relationship management with stakeholders to ensure seamless delivery of programs. Key Responsibilities Lead the implementation of the Change for Childhood Cancer state project through advocacy, partnerships, and coordination with government stakeholders, initially focusing on Tamil Nadu (updated from Punjab as per earlier instruction). Support the Regional Head South in managing and overseeing the entire CHSU (CanKids Hospital Support Unit) staff for the allocated state. Ensure effective planning, budgeting, and preparation of MoUs for all assigned units within the region. Oversee comprehensive documentation, filing, and reporting for the assigned region to ensure transparency and compliance. Manage the Management Information System (MIS), ensuring timely and accurate data entry and usage. Conduct regular monitoring and evaluation of all CHSUs to ensure quality standards and operational Oversee the implementation of state operations in alignment with approved project plans. Liaise with government officials to advocate for the CCC State Project, including planning, mapping of services, and formation of task forces. Conduct regular hospital visits (at least once a month), and maintain coordination with the CanKids social support team to ensure timely delivery of commitments. Identify opportunities and coordinate the establishment of new CHSUs in feasible locations. Prepare budgets for new CHSU setups and manage the annual budgeting process for ongoing units. Draft and finalize MoUs and contractual agreements for new and existing units, and ensure they are signed and documented appropriately. Collaborate with social workers to manage team attendance, reporting, and patient-related requirements. Work with the State Coordinator/Deputy General Manager Operations to ensure complete and up-to-date digital records for all CHSUs via assigned social workers. Regularly update regional records and databases, including Excel-based reports. Provide support for the effective functioning of the MIS system in collaboration with various CanKids departments and teams. Ensure timely preparation and submission of all required reports to senior management for the assigned Other Extended Duties Required Qualifications and Skills: Education: Postgraduate degree in Social Work, Public Health, Healthcare Administration (MHA), or MBA (preferred) Experience: 3-6 years of experience in development sector program management, preferably in healthcare or NGO projects Language: Proficiency in Punjabi and English or other regional language (speaking and writing) Skills & Competencies: Strong conceptual understanding of project planning and management Excellent leadership and interpersonal communication skills Proficiency in documentation, reporting, and budget preparation Ability to work closely with medical professionals, social workers, and field teams Familiarity with pediatric healthcare or oncology programs is an advantage Self-motivated, organized, and able to manage multiple priorities Effective implementation of CCC & YANA programs in the assigned region Functional and well-monitored CHSUs across hospitals in the region Timely coordination with government stakeholders and medical teams Operational readiness of new units with proper documentation Accurate and updated MIS database and reports submitted regularly Capacity building and coordination support for regional social support teams