Assistant Manger Operations CHA

🚀Currently we are looking for a Professional Candidate who suits the " Assistant Manager – CHA Operations " 

Company- Pearl Shipping Agencies

📍Location - Tuticorin

🎯Experience Required: 10 to 15 years in CHA / Freight Forwarding Operations .

🎯G Card is Mandatory.

💼 Industry: Logistics, Freight Forwarding, Import-Export, Shipping

🎯Educational Qualification: Minimum a Graduate

Key Responsibilities:

✅ Oversee daily CHA operations related to import and export clearance .

✅ Coordinate with shipping lines, freight forwarders, transporters, and customs officials for smooth cargo movement.

✅ Manage and Lead documentation and operations Team.

✅ Ensure accurate and timely submission of documents like Bill of Entry, Shipping Bills, IGM, EGM, etc., through EDI.

✅ Handle clearance of bonded and non-bonded cargo under various schemes like EPCG, SEZ, EOU, MOOWR etc.

✅ Maintain close liaison with customs, port authorities, and other stakeholders.

✅ Monitor duty payments, port charges, detention/demurrage, and ensure cost optimization.

✅ Handle queries and resolve operational issues efficiently and on time.

✅ Ensure 100% compliance with customs regulations and company SOPs.

✅ Strong knowledge of Indian Customs Tariff Act, Import/Export documentation, and EDI filing.

✅ Hands-on experience with ICEGATE and related customs portals.

✅ Ability to manage a team and work under pressure.

✅  Act as a single point of contact for clients for updates on shipment status and documentation.

✅  Resolve customer queries, complaints, and escalations related to clearance and logistics.

✅ Coordinate with internal departments (documentation, transport, billing) to fulfil client needs.

✅ Provide timely MIS, shipment tracking, and clearance reports to customers.

✅ Build and maintain strong client relationships, ensuring high service levels and retention.

✅ Problem-solving and conflict-resolution skills.

✅ Proficiency in MS Office, especially Excel and email communication.

• Further details contact HR 9047098030 or Drop your cv to sethuraman.s@cielhr.com