Assistant Manager

Job Description

Weir Minerals Job Title Assistant Manager Location: Bangalore Purpose of Role: Are you a proactive leader with a passion for empowering teams, solving problems, and delivering exceptional service? We’re looking for an Assistant Manager to drive excellence across product training, customer experience, field service management (FSM), and support operations. Key Responsibilities: Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture. Product Support Leadership: Act as the primary service backup for all product lines, ensuring seamless technical and operational support across the board. SAP CCR & PPR Oversight: Manage and execute SAP-based Complaint Case Reports (CCR) and Product Performance Reports (PPR), playing a critical role in issue resolution and continuous improvement. Client Training Delivery: Conduct comprehensive training sessions tailored to client needs—whether in-plant, on-site, or virtual—ensuring optimal product understanding and usage. Strategic Growth Initiatives: Drive key business initiatives including Original Equipment (OE) attack strategies, Aftermarket (AM) win-back campaigns, and trial management programs to support market expansion and customer retention. Job Knowledge/Education and Qualifications: BE ( Mech) with 6-8 years' experience Knowledge of industrial products - centrifugal slurry pumps, valves and hydro cyclones Experience in handling SAP - FSM , Training and extensive knowledge of product and its aftermarket. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting. An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives. Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do. Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives. Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status. #LI-MF1 #Weirminerals