Assistant Manager/ Team lead

Objective

Perform QC on highly complex contracts/agreements in accordance with project guidelines and clients guidance/feedback.

Responsibilities and Duties:

Technical

• Prepare playbook and train team members
• Escalate and draft queries from live requests and basis feedback received develop playbook rules as and when required
• Strongly contribute, consolidate and also ensures the best practices are followed in the team
• Maintain confidentiality of all information of organization and client information
• Complete work on time along with maintaining the required quality
• Ready to work with and adopt new Contract Review AI technologies (must)
• Work efficiently on MS Word
• Work as a subject matter expert for contract review, contract due diligence and related work
• Attend, manage internal and client call, communicate with clients directly (also internally) on email and phone, prepare minutes of meeting
• When required provide SME support to the Contract Abstraction team
• Ability to communicate effectively with clients, managers and team members

Managerial Role

• Report and maintain team metrics appropriately
• Track and report quality for the QCed work and give feedback to reviewers and QC’ers
• Set SMART goals for the team
• Ensures team achieves the SLAs (timeline, Quality)
• Work as a mentor and role model for team member
• Use different Excel features and formulas to track and maintain reports
• Prepare, supervise and ensure the accuracy of the reports
• Perform any other tasks assigned by manager
• Assist the project manager in reporting and other project issues
• Manage, motivate and train the team to produce high quality work
• Manage absenteeism and ensure low attrition utilizing managerial skills
• Implement task assignment, feedback mechanism and appraisal process
• Mandatory experience in the Legal Profession with a law firm or in the legal Department of a large company
• Experience in the outsourcing industry (IT/ ITES/ outsourcing) either in an LPO delivery role or in the legal dept. will be preferred
• Consistently good academic record
• Good MIS Reporting skills
• Must be skilled in MS Officeworks as a second in command with the Project Manager to deliver the project
• Out of Box thinking in managing people and project
• Identify assets and associated risks and review Risks Treatment Plans of the department especially in the light of any changes to the business objectives, processes, assets, external environment etc. and suggest modifications
• Extremely high level of attention to details

Required Skills/Abilities:

• Technology savvy
• Experience in Complex Contract Review projects
• Ability to read and understand highly complex contractual language to identify and flag client risks and suggest mitigation in lieu of client’s playbook
• High level of positive attitude (‘Can do’ attitude) and follow problem solving approach
• Target Driven along with an eye for details
• Quick learner and adaptive to any process change in a minimal time period
• Flexible to work in rotating shifts
• Fluent in written and verbal English
• Ability to comprehend questions and respond appropriately (writing and verbal)
• Logical thinking and good decision-making abilities
• Analytical skills to analyse complex data and report and give conclusions
• Work independently, self-learning attitude, disciplined, sincere and need less supervision
• Responsible for compliance with ISO standards and other confidentiality
• Good interpersonal and strong people management skills
• Ability to delegate properly
• Extremely high level of attention to detail
• Punctual and time-sensitive
• Strong analytical skills
• Good verbal and written English language communication skills

Education and Experience:

• Law Graduate with 5- 8 years’ experience of contract review and compliance work
• Mandatory experience in the Legal Profession with a law firm or in the legal Department of a large company
• Experience in the outsourcing industry (IT/ ITES/ outsourcing) either in an LPO delivery role or in the legal dept. will be preferred
• Consistently good academic record
• Good MIS Reporting skills
• Must be skilled in MS Office

Company Information:

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.

If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.

Do more. Do it better.

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Visit us at: www.integreon.com