Assistant Manager - Retirement Services - Compliance Testing

About us: RRD GO Creative™,

Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiency into a superior Customer Experience. We help you effectively address customer needs so you can make Customer Experience your competitive differentiator

Job Domain:

Experience Level: 8

Shift

WFO for the first 3 months and WFH post that basis performance

Location: Chennai - Prestige Polygon

Job Summary:

We are seeking an experienced Assistant Manager to join our Retirement Services team, with a focus on 401K, Defined Contributions/Benefits and team management. The ideal candidate will have a strong background in the retirement industry, with proven expertise in handling Enrollments, Money-In, Money-Out, and compliance testing. This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting.

Key Responsibilities:

• Oversee the Retirement Process, including 401K, Defined Contributions, and Defined Pensions.
• Manage and optimize workflows, ensuring deliverables are met within defined Turnaround Times (TATs).
• Act as a Subject Matter Expert (SME) for assigned processes, providing guidance and support as needed.
• Collaborate with Line of Business (LOB) partners and business units across regions to maintain high levels of engagement and communication.
• Handle complex enrollment, reconciliation, and money movement (Money-In, Money-Out) processes.
• Ensure process documentation is up-to-date, making amendments as necessary based on business and regulatory changes.
• Prepare and present reports for management, highlighting key metrics and performance indicators.

Qualifications and Skills:

Experience: 8

Education:

Industry Knowledge:

Technical Skills:

Communication:

Shift Flexibility: