Assistant Manager Quality

The impact you will make

• Ensure that FinThrive's values of being Customer-Centric, Agile, Reliable, and Engaged are consistently upheld
• Will evaluate the needs of the company and its clients, sift through comprehensive information, and analyze it to identify trends or opportunities for improvement.

What you will do

• Take charge of leading and managing the quality team by providing essential guidance, training, and performance assessments.
• Make sure that the team follows all company policies and procedures.
• Encourage team members to reach their individual and team performance objectives.
• Oversee daily audits to ensure compliance with federal, state, and payer-specific requirements, including CMS regulations, ICD-10 coding standards, and DRG-based reimbursement methodologies.
• Prepare detailed reports on findings from audits and data reviews, including identifying patterns of errors, and areas of concern.
• Assist in the implementation of corrective actions and quality improvement initiatives to optimize revenue cycle performance and improve the accuracy of the projects.
• Build and maintain positive relationships with clients, insurance companies, and other stakeholders.
• Strive for high levels of client satisfaction through effective communication and problem-solving.
• Ensure compliance with healthcare regulations, company policies, and industry standards.
• Prepare and deliver regular performance reports to senior management.

What you will bring

• A degree in any discipline is required.
• A year of hands-on people manager experience in accounts receivable quality in the US healthcare field.
• Comprehensive knowledge of accounts receivable procedures and billing practices in healthcare.
• Well-versed in the insurance claim submission and reimbursement processes for Medicare, Medicaid, and commercial insurance.
• Familiar with electronic medical records (EMR) and billing systems like Epic, Cerner, and Meditech.
• Ability to work in both night shifts (5:00 PM to 2:00 AM and 8:00 PM to 5:00 AM IST)
• Travel required: None

What we would like to see

• Outstanding analytical and problem-solving skills.
• Skilled at prioritizing and managing multiple tasks in a busy environment.
• Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
• Excellent communication and interpersonal skills, both written and verbal.
• Willing to work in a round-the-clock environment.