Assistant Manager Account Receivable

About the Role

The impact you will make

• An Assistant Manager is responsible for managing the workflow and training new hires on how they can best serve customers and colleagues.
• Create schedules that keep everyone busy with deadlines to prevent gaps or downtime while giving direction and feedback about what needs improvement.

What you will do

• Manage and track the productivity of the team and ensure the health of the client's Accounts Receivable.
• Efficiently and effectively providing management, oversight, and assurance that clients' cash collections and AR is in good standing and communication with clients is timely and proactive.
• Delivers timely required reports; initiates and communicates the resolution of issues, such as payor denial trends, collections accounts, etc.
• Stay current with the companys policies and procedures regarding AR activity such as reviewing month-end reports and identifying trends

What you will bring

• Minimum a Graduate in any field of their choice.
• Ability to work in night shift ( 6 PM to 3 AM IST)
• Excellent People Management Skills.
• Excellent AR & denial resolution knowledge.
• Drives and monitors high-performance standards and service guarantees.
• Travel required: None.

What we would like to see

• Graduate/ post-graduate with at least 1-year experience in medical collections in a team lead or supervisory role.
• Must be well-versed in the details of all levels and functions within the full scope of the Revenue Cycle of US Healthcare.
• Strong written, oral, and interpersonal communication skills.
• Strong leadership and ability to delegate and provide direction.
• Extremely flexible – quickly shifts from/to clients and projects as the needs arise with efficient hands-offs to others.
• Extensive knowledge of the use of email, search engines, Internet; ability to effectively use payer websites; knowledge and use of Microsoft Products: Outlook, Word, Excel.
• Should easily learn and adapt to various billing systems.
• Ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.