Assistant Manager - Outlet

Fairmont Hotels &amp; Resorts

2 - 3 years

1 - 5 Lacs

Visakhapatnam

Posted:2 weeks ago| Platform:

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Skills Required

Stock control Sales Hospitality management Reconciliation Retail management Inventory management Cash management Customer service Merchandising CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dynamic and customer-oriented female Assistant Manager for our outlet in Novotel Visakhapatnam Varun Beach. The ideal candidate will play a crucial role in overseeing daily operations, leading a team, and ensuring exceptional customer experiences.

Assist in managing day-to-day outlet operations, ensuring smooth functioning and optimal performance.
Lead, motivate, and supervise a team of sales associates, providing guidance and support.
Implement and maintain high standards of customer service, addressing customer inquiries and resolving issues promptly.
Oversee inventory management, including stock control, ordering, and merchandising.
Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to boost revenue.
Ensure compliance with company policies, procedures, and safety regulations.
Assist in training and developing team members to enhance their skills and productivity.
Collaborate with the Store Manager to achieve sales targets and key performance indicators.
Handle cash management and end-of-day reconciliation processes.
Maintain a clean, organized, and visually appealing store environment.

2-3 years of experience in retail or hospitality management, preferably in a supervisory role.
Proven track record of delivering excellent customer service and driving sales performance.
Strong leadership skills with the ability to motivate and develop team members.
Proficiency in inventory management and Point of Sale (POS) systems.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong problem-solving and decision-making abilities.
Proficiency in Microsoft Office suite and retail management software.
Bachelors degree in Business Administration, Retail Management, or related field preferred.
Flexibility to work various shifts, including weekends and holidays.
Knowledge of retail operations and customer relationship management

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