Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace. Benefits To showcase the benefits and perks of working at the property and Accor, including talent development opportunities and Corporate Social Responsibility activities, you will be responsible for, among others: Leading the business; Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets Maximize the property in terms of profit and management of financials Ensure full compliance with operating controls and legislation in all areas of the business Building your team Actively involved in the recruitment process of positions within the property to select the best fit Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input Develop relationships within the local community Driving service culture Maintain product and service quality standards to exceed guest expectations Promote the brand and ensure all brand essentials and standards are in place and executed consistently. Qualifications Your experience and skills include: Previous experience in a leadership role within a similar hotel brand or business Passionate to grow and develop self and others Strong relator with ability to build relationships Strategic, creative and able to communicate effectively A proven leader who is able to inspire others Strong business acumen and demonstrated success in driving the commercial performance of the business and delivering on KPIs. You Will Lead The Brand By Develops accurate and aggressive long and short-range financial objectives consistent with the Brand strategy Interacting in a positive way with all team members to ensure a luxury guest experience Fostering positive owner relations and maximizing performance Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, ensuring a seamless experience for guests. Reservations Management: Handle reservations via phone, email, and in-person, ensuring accurate bookings and special requests are noted. Guest Services: Provide information about hotel services, local attractions, and events; assist guests with inquiries and problem resolution. Payment Processing: Accurately process payments and maintain records of transactions, ensuring compliance with hotel policies. Communication: Collaborate with housekeeping, maintenance, and management to address guest needs and ensure high service standards. Handling Complaints: Address guest complaints with empathy and professionalism, striving for prompt resolution and guest satisfaction. Maintaining Front Desk Area: Ensure the reception area is clean, organized, and stocked with necessary supplies and promotional materials. Reporting Issues: Report any maintenance issues or safety concerns to the appropriate department promptly. Qualifications Minimum Hotel Management Graduation Any additional course/certification in Travel & Tourism Minimum 6 months experience
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Your experience and skills include: Creative and passionate about food and customer service Able to work in a high-pressure environment Excellent interpersonal and communication skills; a team player. Add diplomas/certifications required if needed Qualifications What you will be doing: Career development opportunities with national and international promotion opportunities. Working on the Indian curry range producing Curries and kebabs from the North West Frontier Cuisine. Assist in other sections of the kitchen. Knowledge of Tandoor is an added advantage Kitchen maintenance and cleaning, following food safety requirements Maintaining and ordering stocks and supplies Additional Information Your Team And Working Environment You would be reporting to the Chef de Partie / Sous Chef You will have to work in hot and cold section of Western kitchen preparing steaks, salads, pizza, pasta and sandwiches. The team also takes care of live cooking stations in the restaurants and Banquet. You would be responsible for receiving of goods, cleaning, storage and food preparation You need to follow All Safe & Food safety and Hygiene standards.
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Talent and Culture Coordinator Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence. What You Will Be Doing Process day-to-day Talent & Culture administration in an accurate and timely manner Keep candidate filing up to date. Conduct regular file audit for candidate files. Prepare new ambassador’s personal files including all necessary forms, document and information. Assist new ambassadors with all the mandatory documentation that is required for completion upon commencement, ensuring all forms are complete. Ensure all the ambassadors background checks, medical check-up done well in time and reports properly documented in the employee file. Prepare various letters and communication to employees Prepare monthly employee newsletter Organize and execute engagement & CSR activities Update and track annual and probation period appraisals of all employees Maintain good working relations with all departments and all professional external contacts. Qualifications Bachelor’s Degree from a reputable Institute, Masters degree will be given preference Minimum 2 years of experience preferably from luxury background Any certificate related to statutory will be an added advantage Additional Information What Is In It For You Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Accor Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Your Experience And Skills Include Excellent interpersonal and communication skills Ability to prioritize work in an environment with multiple interests Ability to handle complex and confidential information with discretion
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Reservations Executive You are the beginning of an exceptional guest experience. As a Reservations Executive, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive! What Is In It For You Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities What You Will Be Doing Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests, enter group rooming lists, and update accurate information in the system, reconfirmation of arrivals for the two day and ensuring No-show are negligible, ensuring guest call are answered as per SOP and focusing on direct call conversion. LQA score to be 80 plus at current workplace and the same benchmark. Should be a team player and be open to learning and adapting to the changes. Qualifications Your experience and skills include: Guest focused personality is essential Education Qualification: BA in Hospitality/ Hotel management or equivalent program Graduate or having an equivalent degree from a reputed educational institution Additional Information Experience is an asset, 1 to 2 years at least worked in Reservation Prior experience working with Opera or Opera Cloud Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus