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EMO Energy
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Assistant Manager - Operations

Assistant Manager - Operations

EMO Energy

2 - 3 years

4 - 5 Lacs

Chennai

Posted:1 day ago| Platform:

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Skills Required

Assistant Manager Operations Backend operational support Team management Deployment Scheduling Stakeholder management Operations Service quality Logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position: Assistant Manager - Operations
Location: Chennai, Tamil Nadu
Experience: 2-3 Years
Languages: English & Tamil (Fluent)
Company Overview:
At EMO Energy, we are reshaping the future of electric mobility by building a full-stack platform that powers EV fleets, riders, dark stores, and restaurants across India. From high-performance battery systems to intelligent deployment tools, our solutions combine hardware, software, and AI to deliver clean, scalable, and reliable mobility. Job Role Summary:
As Assistant Manager - Operations, you will lead and coordinate key on-ground activities across EMO Energy s EV and battery deployment ecosystem in Chennai. You will be responsible for managing field teams, resolving service issues, coordinating deployments, and supporting the expansion of EV charging infrastructure. This role requires operational maturity, field supervision skills, and a strong ability to coordinate across functions in a high-growth environment.

Responsibilities:

Manage and resolve all battery-related service complaints, ensuring timely resolution and minimal downtime.
Monitor battery performance metrics and collaborate with service teams for preventive action.
Ensure high fleet uptime by proactively managing vehicle servicing, repairs, and breakdown escalations.
Supervise daily field executive tasks including scheduling, monitoring, and performance oversight.
Act as the first point of contact for field-level escalations and provide operational support to resolve issues.
Coordinate with logistics, production, and lab teams to align field demands with backend service capacity.
Support deployment of vehicles, batteries, and charging infrastructure at partner stores and new locations.
Scout, evaluate, and close potential EV charging point locations in high-demand areas.
Liaise with landowners, conduct site feasibility checks, and coordinate site readiness with infra teams.
Track operational KPIs, deployment progress, inventory movement, and service timelines.
Support new store onboarding, rider enablement, and field readiness for infrastructure rollout.
Identify process gaps and drive continuous improvements to enhance field efficiency and service quality.

Skills & Qualifications:

2-3 years of experience in operations, preferably in logistics, mobility, EV, or fleet-based domains.
Strong leadership and team management abilities, especially for coordinating field teams.
Excellent problem-solving skills with a bias for action in fast-paced environments.
Fluent in English and Tamil (mandatory) to communicate with riders, vendors, and internal teams.
Proficiency with tools like MS Excel, Google Sheets, dashboards, and mobile ops apps.
Basic understanding of EVs, battery systems, or fleet operations is a plus.
Willingness to work on-ground frequently and travel locally as required.
Strong interpersonal and stakeholder management skills.
Bachelor s degree in Engineering, Logistics, Business, or a related field preferred

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Assistant Manager - Operations