Assistant Manager - Operations - Co lending

Job Description

Role & responsibilities The position will be managing Partners and handling the day-to-day BAU activities of Digital Operations. Manage overall portfolio of co-lending and Interact with NBFC partners/ co- lenders to manage the relationship across all processes. Reconcile Payment transactions with NBFC partners and work towards gap analysis, exception monitoring. Review, troubleshoot and resolve process issues to ensure compliance with processes. Help onboard new NBFC partners and services vendors. Managing Reconciliation. Managing Stakeholder and co ordinate between various departments Collections management Payment channel Reconciliation , Repayment management- UPI, NACH, Repayment audit, etc. Ability to make operations excellence as the USP of the organization (lowest TAT, highest FTR (First Time Right), six sigma in quality, best productivity, Automation and process improvement Processing & adherence to all SLAs at various stages of the operations to ensure seamless BAU. Hands on experience in Driving Automation & System Enhancement project. Preferred candidate profile Graduation/Post Graduation Minimum 4-6 years of experience in Financial Operations preferably in Bank/NBFC/Fintech Strong planning, organizational and analytical skills.