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4.0 - 9.0 years
6 - 16 Lacs
Pune
Work from Office
Role & responsibilities The position will be managing Partners and handling the day-to-day BAU activities of Digital Operations. Manage overall portfolio of co-lending and Interact with NBFC partners/ co- lenders to manage the relationship across all processes. Reconcile Payment transactions with NBFC partners and work towards gap analysis, exception monitoring. Review, troubleshoot and resolve process issues to ensure compliance with processes. Help onboard new NBFC partners and services vendors. Managing Reconciliation. Managing Stakeholder and co ordinate between various departments Collections management Payment channel Reconciliation , Repayment management- UPI, NACH, Repayment audit, etc. Ability to make operations excellence as the USP of the organization (lowest TAT, highest FTR (First Time Right), six sigma in quality, best productivity, Automation and process improvement Processing & adherence to all SLAs at various stages of the operations to ensure seamless BAU. Hands on experience in Driving Automation & System Enhancement project. Preferred candidate profile Graduation/Post Graduation Minimum 4-6 years of experience in Financial Operations preferably in Bank/NBFC/Fintech Strong planning, organizational and analytical skills.
Posted 1 week ago
3 - 6 years
8 - 10 Lacs
Chennai
Work from Office
Role & responsibilities 1. *Loan Repayment Management*: Oversee the loan repayment process, ensuring timely and accurate payment processing. 2. *Customer Service*: Provide excellent customer service, responding to customer inquiries and resolving issues related to loan repayment. 3. *Team Management*: Lead and manage a team of loan servicing professionals, providing guidance, training, and coaching to ensure excellent performance. 4. *Process Improvement*: Continuously review and improve loan repayment processes to increase efficiency, reduce errors, and enhance customer satisfaction. 5. *Compliance*: Ensure compliance with regulatory requirements, bank policies, and procedures related to loan repayment. 6. *Risk Management*: Identify and mitigate risks related to loan repayment, such as delinquencies and defaults. 7. *Reporting and Analytics*: Prepare and analyze reports on NACH registration & loan presentation providing insights to all stakeholders. 8. *Collaboration*: Work closely with other departments, such as credit risk, collections, and customer service, to ensure seamless loan repayment processes. Preferred candidate profile Perks and benefits
Posted 3 months ago
2 - 6 years
3 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Review of the foreclosure milestones and taking necessary actions to mitigate any delays in foreclosure process. Coordinate with the foreclosure attorney firm to meet the foreclosure timelines. Review loans with foreclosure sale and request for all relevant documents to prepare the bidding instructions. Complete the assigned workflows to place foreclosures on hold or resume foreclosures, send close & bill instructions to foreclosure attorney firm where applicable. Generate judgment figures and reinstatement figures to be sent to foreclosure attorney firm. Prepare documents for execution along the foreclosure process. Review loans which are eligible for foreclosure. Ensure all assigned cases are worked in accordance with regulatory, investor/insurer, and Trust Policy requirements and timelines. Update and document all tracking systems including the clear and accurate documentation of the accounts worked Preferred candidate profile Processing tasks as per the process guidelines Meeting assigned productivity and quality targets Adhering to SLAs and TATs Candidate should be open to work in shifts. Interpersonal relationship at work with peers Adhering to organization policies Perks and benefits APCS
Posted 3 months ago
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