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Assistant Manager / Manager ERP (Implementation & Support)

4 - 8 years

0 Lacs

pune maharashtra

Posted:5 days ago| Platform: Shine logo

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Skills Required

erp implementation support installation engineering procurement crm material management hrm training functional support monitoring incident management technical support communication interpersonal skills pretesting finance accounts user access management

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for ERP Implementation and Support, including the installation and pretesting of application modules. Your role will involve implementing modules such as Engineering, Procurement & CRM, Material Management, Finance & Accounts, HRM, and providing training to end users. Additionally, you will be coordinating with ERP Users to address their queries, managing user access, and offering functional support to all departments. Monitoring, tracking, and reviewing incident progress will be crucial, along with taking ownership of incidents and ensuring timely updates to end users. In cases where issues cannot be resolved initially, you will arrange for external technical support and analyze whether any services or replacements are required. The ideal candidate for this position will have experience in ERP implementation and coordination. Excellent communication skills, a pleasing personality, and convincing abilities are essential. You should be a strong team player with excellent interpersonal skills, as well as possessing energy and enthusiasm for the role.,

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