Assistant Manager / Manager ERP (Implementation & Support)

As an Assistant Manager / Manager ERP (Implementation & Support) at Sara Builders, your role will involve the following responsibilities: - Responsible for ERP Implementation and Support. - Installation of application and pretesting modules. - Implementation of modules like Engineering, Procurement & CRM, Material Management, Finance & Accounts, HRM etc. - Training end users for all modules. - Coordinating with ERP Users to solve their queries. - Managing User Access. - Providing functional support to all departments. - Monitoring, tracking & reviewing the progress of incidents and keeping end users informed. - Taking ownership for incidents and following up for status on behalf of end users in a timely manner. - Arranging for external technical support when issues cannot be resolved at First Contact Resolution. - Timely analysis of whether any service or replacement is required. Qualifications required for this role: - Experience: 4 to 8 years - Qualification: Any Graduation Desired Candidate profile: - Should have experience in ERP implementation and coordination. - Excellent communication skills with a pleasing personality and convincing ability. - Strong team player with interpersonal skills. - Energetic and enthusiastic approach towards work. If you are interested in being a part of our family of winners and growing with us in the real estate industry, please email your resume to career@sarabuilders.com. Join us in crafting successful journeys for our customers.,