Assistant Manager - Facilities

As a Maintenance Fee Coordinator, your primary responsibility will be to ensure timely collection of maintenance fees from tenants, property owners, and residents. You will act as the main point of contact for any maintenance fee-related inquiries, addressing and resolving disputes to maintain high customer satisfaction levels. Collaborating closely with property management teams, you will oversee the timely completion of maintenance services as agreed upon, promptly resolving any delays or issues that may arise. Your role will also involve preparing and submitting regular reports to management regarding outstanding maintenance collections, ensuring all transactions and communications are accurately documented for future reference. To excel in this role, you should possess previous experience in property management within the real estate industry. Strong verbal and written communication skills are essential for effective interaction with tenants, property owners, and internal teams. Additionally, a solid understanding of property maintenance processes, fee structures, and real estate management practices will be beneficial. Maintaining positive relationships with tenants and property owners to promote long-term satisfaction is key, along with ensuring compliance with relevant regulations, company policies, and legal requirements related to property maintenance and fee collection. Confidentiality and safeguarding sensitive financial information pertaining to tenants and property owners are paramount in this position. This is a full-time position with a day shift schedule that requires in-person work at the designated location.,