Assistant Manager- Allocation & MIS

Job Title:

• Managing the end-to-end allocation process for PAN India, including reconciliation, data preparation and allocation.
• Monitoring turnaround time (TAT), cost efficiency and hit ratio performance in vendor allocations.
• Ensuring timely sharing of allocation MIS reports (Costing and Projections) for management review.
• Reviewing and monitoring insurer-wise SLA adherence to ensure compliance and service quality.
• Ensure timely sharing of allocation MIS reports with Team Leads, focusing on pending status and TAT adherence.
• Ensure submission of MIS requirements as received from insurance companies.
• Maintain comprehensive tracking of all allocation data, including Assigned, Unassigned, Allocation, Withdrawal, and Auto-closure cases.
• Monitor and track daily allocation volumes and associated costs. In case of any spike in count or cost, a Root Cause Analysis (RCA) must be conducted and reported.

Qualifications and Skills:

• Graduation from any stream
• 5-7 years of experience in health claim processing/Allocation.
• Ability to analyze large volumes of allocation data, identify trends, and make data-driven decisions
• Proficiency in MS Excel (pivot tables, VLOOKUP, formulas), data visualization tools (Power BI)
• Strong ability to manage multiple tasks, meet deadlines, and ensure timely delivery of reports and allocations.
• Strong knowledge of MIS, including report creation, costing analysis, projection modeling, and performance dashboards.
• In-depth knowledge of data preparation, reconciliation techniques and allocation methodologies across a large geographic area (PAN India)