Assistant IT Manager

3 - 7 years

3 - 4 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

The IT Manager oversees all technology operations for a hotel or a chain of hotels, ensuring systems (e.g., property management systems, POS, networking, guest Wi-Fi, telephony, and security systems) run smoothly, securely, and efficiently. They serve as a bridge between hotel operations and technology.

Key Responsibilities:

  • Systems Management:
  • Maintain and upgrade hotel management systems (e.g., Opera PMS, Oracle Hospitality, etc.).
  • Support front desk, reservations, housekeeping, and F&B tech platforms.
  • Network & Infrastructure:
  • Oversee LAN/WAN, guest Wi-Fi, IP phones, and CCTV systems.
  • Ensure uninterrupted internet and secure data transmissions.
  • Cybersecurity & Data Privacy:
  • Implement security protocols and ensure GDPR/compliance.
  • Protect guest and employee data from cyber threats.
  • Support & Troubleshooting:
  • Provide daily tech support to staff and guests.
  • Manage ticketing system for IT issues across properties.
  • Vendor & Project Management:
  • Coordinate with IT vendors for software, hardware, or telecom needs.
  • Lead technology upgrades, hotel openings, or system migrations.
  • Training & Documentation:
  • Train hotel staff on new systems or upgrades.

Skills & Qualifications:

  • Bachelor's degree in IT, Computer Science, or related field.
  • 3–7 years of IT experience, ideally in the hospitality industry.
  • Knowledge of:
  • Hotel systems (Opera PMS, MICROS, POS, etc.)
  • Networking (Cisco, Fortinet, Ubiquiti)
  • Windows Server, Active Directory, Office 365
  • VoIP systems, CCTV, and access control
  • Strong communication, project management, and troubleshooting skills.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You