Assistant Hospitality Manager

Sodexo

0 years

0 Lacs

Gurugram Haryana India

Posted:5 days ago| Platform:

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Skills Required

efficiency training communication resolve service presentation inventory procurement storage documentation audits drive

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description:

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation.

Ensure that safety and hygiene policy is strictly followed at the site
Control the quantity and quality of the ingredients and ensure that all items
are received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality
Responsible for maintaining record of all hygiene related procedures, initiatives and incidents
Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process
Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on time
Operational ownership of all the QMHSE and H&FS processes

Timely communication of all possible on-site hazards to the concerned department

Key Responsibilities of a Hospitality Manager

Oversee Guest Services
– Ensure top-tier customer experience, resolve complaints swiftly, and uphold service quality standards
Lead and Train Staff
– Supervise team schedules, mentor staff in hygiene and hospitality protocols
Food & Beverage Management
– Monitor food presentation, service speed, and ingredient quality
Inventory & Supplies Control
– Ensure efficient procurement and storage of ingredients and equipment
Hygiene & Safety Compliance
– Enforce sanitation protocols and maintain records of health and safety procedures
Operational Reporting
– Maintain documentation for audits, incidents, and continuous improvement initiatives
Hazard Management
– Identify and communicate on-site risks to relevant departments proactively
Departmental Coordination
– Act as a liaison across kitchen, housekeeping, and client servicing teams
Profitability Monitoring
– Track budgets, optimize resource usage, and control costs to improve margins
Policy Implementation
– Drive standards based on company policies, including QMHSE and H&FS protocols

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