Job
Description
You will be responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards, while also maintaining and improving the efficiency and profitability of the operation. It is crucial to ensure that safety and hygiene policies are strictly followed at the site. You will have to control the quantity and quality of ingredients received, ensuring they meet specified standards, and train the receiving area staff on ingredient quality. Additionally, you will maintain records of all hygiene-related procedures, initiatives, and incidents, and coordinate with QMHSE and H&FS teams to implement policies and processes. Reporting all incidents concerning QMHSE and H&FS to the relevant teams in a timely manner is also part of your responsibilities. As a Hospitality Manager, your key responsibilities will include overseeing guest services to ensure a top-tier customer experience, resolving complaints swiftly, and upholding service quality standards. You will lead and train staff, supervise team schedules, and mentor them in hygiene and hospitality protocols. Monitoring food presentation, service speed, and ingredient quality will be essential in food & beverage management. Efficient procurement and storage of ingredients and equipment, as well as enforcing sanitation protocols and maintaining records of health and safety procedures, are crucial aspects of inventory & supplies control and hygiene & safety compliance, respectively. You will also be responsible for maintaining documentation for audits, incidents, and continuous improvement initiatives, identifying and communicating on-site risks proactively, coordinating across kitchen, housekeeping, and client servicing teams, monitoring profitability, and driving standards based on company policies, including QMHSE and H&FS protocols.,