Assistant Floor Manager

Position: Assistant Floor Manager – European Bistro

Experience Required:

Location:

Type:

Assistant Floor Manager

• Oversee day-to-day restaurant operations, ensuring smooth service across all shifts.
• Maintain consistent food and service standards in line with the restaurant’s brand and concept.
• Manage inventory, ordering, wastage control, and vendor relationships.
• Ensure compliance with hygiene, safety, and licensing standards.

• Lead, train, motivate, and mentor front-of-house staff to deliver best-in-class hospitality.
• Schedule staff efficiently based on operational needs and budgets.
• Foster a positive work culture that supports teamwork, accountability, and growth.

• Uphold high levels of guest satisfaction through attentive service and problem resolution.
• Engage with guests, manage special requests, and address feedback proactively.
• Ensure personalised service and consistency for regular clientele.

• Maintain strong coordination between FOH and BOH teams.
• Communicate effectively with chefs, owners, and vendors to ensure smooth operations.
• Lead or participate in briefings, meetings, and training sessions.

• 2–3 years of experience in a high-volume or premium dining environment.
• Strong leadership abilities with proven team-building skills.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with the ability to handle challenging situations calmly.
• Ability to work flexible hours, including evenings, weekends, and holidays.

• Prior experience in a European bistro or similar concept.
• Knowledge of wines, European cuisine, and service standards is a plus.