Assistant Collection Manager

5 - 7 years

3 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage inhouse telecalling team responsible for collection of outstanding debts from customers.
  • Oversee daily operations, ensuring timely recovery of bad debts through various channels (bucket).
  • Develop and implement effective strategies to improve collections performance.
  • Collaborate with internal stakeholders to resolve customer issues and negotiate settlements.
  • Analyze data to identify trends, opportunities for improvement, and areas of concern.

Desired Candidate Profile

  • 5-7 years of experience in credit collection, debt management, or related field.
  • Strong understanding of bucket handling, collection management, debt collection, debt recovery, payment collection, tele collection techniques.
  • Excellent communication skills with ability to handle high-pressure situations effectively.

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