Assistant Catering Sales Manager

3 - 5 years

6 - 7 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
Develop lead sources through prospecting, referrals, trace files, and cold calls
Exceed personal sales goals monthly, quarterly, and annually through account development and maintenance
Conduct site inspections with prospective and existing clients
Develop and implement new sales strategies, tactics, and action plans for the account base
Essential Job Tasks
Identify and pursue new business opportunities through research, networking, cold calling, and referrals
Build a strong pipeline of potential clients and actively follow up to convert leads into confirmed sales
Oversee the coordination of catering services for confirmed events, ensuring all details align with client expectations
Monitor events as needed, ensuring high-quality service and resolving any issues that arise during execution
Collaborate with operational departments (kitchen, logistics, and service staff) to ensure smooth event execution and client satisfaction
Ensure adherence to all compliances at all times, including but not limited to statutory requirements, licensing, and procedural formalities
Areas of Responsibility
Menu Planning and Development: Plan and develop innovative, cost-effective, and appealing menus that meet clients unique needs and preferences, dietary restrictions, and cultural requirements
Relationship Building and Management: Foster strong relationships with suppliers, customers, and internal stakeholders to drive business growth, improve customer satisfaction, and ensure seamless event execution
Customer Engagement and Contract Management: Meet with customers to discuss contract requirements, negotiate terms, and ensure mutual understanding of event expectations and deliverables, providing personalized solutions and tailored services
Contract Administration: Administer contracts, ensuring compliance with terms, conditions, and regulatory requirements, while maintaining accurate records and documentation
Communication and Coordination: Communicate and coordinate with internal stakeholders, including culinary, operations, and sales teams, to ensure seamless event execution and exceptional customer satisfaction, providing timely updates and progress reports
Budgeting: Ensure individual budgets, as well as hotel-level budgets, are formulated, achieved, and exceeded
Required Qualifications
A degree in hospitality management or any equivalent degree course
Work Experience
3-5 years of experience in hospitality industry
Languages Needed in Position
English
Key Interfaces- External
Key Interfaces- Internal
Behavioural Competencies
Process Excellence
Result Orientation
Collaborative Engagement
Change Championship
Growth Mindset
Guest Centricity
Personal Effectiveness

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Indian Hotels Company (IHCL) logo
Indian Hotels Company (IHCL)

Hospitality

New Delhi

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