Area Service Incharge

6 - 10 years

8 - 10 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Resource Planning, Recruitment and Deployment

2. Partner Lifecycle management

3. Ensure onboarding quality

4. Take accountability of service deliverables

5. Ensure adequate manpower availability

6. Monitor daily performance

7. Motivate team and provide proper training

8. Visit partners, markets as required

9. Gather customer feedback

10. Mentor and counsel manpower

11. Motivate partners for timely targets

12. Handle escalations and ensure satisfaction

13. Coordinate with Sales, Service, Network, Finance teams

14. Participate in various Business Activities as required.

Mandatory Key skills:

1. Relationship management,

2. Delegation skills,

3. Team management,

4. Diversity management,

5. Problem Solving skills,

6. Experience in area/zone for DTH Industry / Device Operations,

7. Geography knowledge,

8. Domain knowledge of DTH / Cable / Telecom/ Devices,

9. Understanding of business training requirements.

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