We are hiring Postion- Area Services Incharge Exp-2-5year Salary - 50-60k Location - Ernakulam Achieving Service Targets: Ensuring that dealerships meet or exceed service volume targets. Increasing Market Share: Implementing strategies to grow the company's market share in the assigned region. Dealership Management: Managing and supporting dealerships within the assigned area. After-Sales Service: Overseeing all aspects of after-sales service, including quality control, customer satisfaction, and process improvements. Process Improvement: Identifying and implementing improvements to service processes and procedures. Customer Satisfaction: Ensuring that customers receive satisfactory service and resolving any issues. Performance Monitoring: Tracking and analyzing service performance metrics to identify areas for improvement. Travel: Frequent travel within the assigned region to visit dealerships and support service operations. Electronics Maintenance services Exp Must Interested candidate Please Send cv- ebinelfred@gmail.com Show more Show less
We are hiring Postion- HR Recruiter Salary- 25-30k Location-Ernakulam Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video and in-person) Prepare and distribute assignments and numerical, language and logical reasoning tests Advertise job openings on company’s careers page, social media, job boards and internally Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Participate in job fairs and host in-house recruitment events Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Interested canidiate please Send cv- ebinelfred@gmail.com
As a Customer Relation Manager, you will play a crucial role in improving the customer service experience, fostering engaged customers, and driving organic growth. Your responsibilities will include taking ownership of customer issues, ensuring their resolution, and setting a clear mission with strategies aligned to achieve it. Developing service procedures, policies, and standards will be a key part of your role, along with maintaining accurate records of customer interactions and actions taken. You will be expected to analyze statistics, compile reports, and stay updated on industry developments to implement best practices for continuous improvement. In addition to managing resources effectively to meet qualitative and quantitative targets, you will be responsible for recruiting, mentoring, and developing customer service agents. Creating an environment that encourages and empowers them to excel will be essential. Furthermore, you will need to adhere to and manage the approved budget while maintaining an orderly workflow based on priorities. If you have 2-5 years of experience in a similar role and are looking for a challenging opportunity, please send your CV to ebinelfred@gmail.com. Your contribution as a Customer Relation Manager will be instrumental in driving customer satisfaction and business growth.,
We are hiring Postion- Customer Relation Manager Salary- 30k Exp- 2-5year Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Please send cv- [HIDDEN TEXT] Show more Show less
As the Area Services Incharge, you will be responsible for achieving service targets by ensuring that dealerships meet or exceed service volume targets. Your role will involve implementing strategies to increase the company's market share in the assigned region. You will also be tasked with managing and supporting dealerships, overseeing all aspects of after-sales service including quality control, customer satisfaction, and process improvements. Identifying and implementing improvements to service processes and procedures will be a key part of your responsibilities. Your focus will be on ensuring customer satisfaction by providing satisfactory service and resolving any issues that may arise. Monitoring service performance metrics to identify areas for improvement will also be part of your duties. As an essential part of the role, you will be required to travel frequently within the assigned region to visit dealerships and support service operations. The ideal candidate should have 2-5 years of experience in electronics maintenance services. If you are ready to take on this challenging role and contribute to the growth of the company, please send your CV to ebinelfred@gmail.com.,
We are hiring Postion- HR Manager Salary- 35k Location- Ernakulam Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Intersted canidiate please send cv- ebinelfred@gmail.com
We are hiring Postion- HR Manager Salary- 35k Location- Ernakulam Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Intersted canidiate please send cv- ebinelfred@gmail.com