Area Resolutions Manager - ARD RETAIL-ARD Retail Portfolio

2 - 7 years

4 - 9 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Manage and resolve customer complaints professionally and promptly.
  • Develop and implement effective strategies to improve customer satisfaction.
  • Collaborate with internal teams to resolve complex issues.
  • Analyze and report on customer feedback and trends.
  • Identify areas for improvement and implement changes to enhance customer experience.
  • Provide excellent customer service and ensure high levels of customer loyalty.

Job Requirements

  • Minimum 2 years of experience in a related field, preferably in insurance or customer service.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent analytical and reporting skills.
  • Strong leadership and teamwork skills.
  • Ability to adapt to changing priorities and objectives.
  • Any graduate can apply for this position.

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Kotak Life Insurance

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Jaipur

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