Area Manager

Job Description – Franchise Area Manager We are looking for a Franchise Area Manager to manage and support multiple Mumbai Chai Café franchise outlets. The role focuses on operational supervision, franchise support, brand standards implementation, sales growth, and ensuring each outlet follows company policies and SOPs. Key Responsibilities Handle day-to-day operations of assigned franchise outlets Ensure all outlets follow brand SOPs, recipes, hygiene, and service standards Conduct regular store audits and share reports Support franchise owners in improving sales and reducing wastage Train staff on operations, customer service, and product standards Monitor stock levels, consumption, and ordering Solve operational issues raised by franchise partners Implement new menu items, promotions, and marketing campaigns Ensure franchise outlets achieve monthly sales and performance targets Maintain strong communication between franchisees and head office Requirements 2–5 years experience in café/QSR/restaurant operations Experience handling multiple franchise stores (preferred) Strong communication, leadership & problem-solving skills Willing to travel daily for outlet visits Basic computer knowledge (Excel, reports) Job Type Full-time • Field Role • Franchise Operations