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Finovest Group
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AREA MANAGER

AREA MANAGER

Finovest Group

5 - 8 years

6 - 10 Lacs

kochi kochi

Posted:18 hours ago| Platform:

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Skills Required

lending business development sales financial products gold loan market penetration area management customer relationship customer complaints customer acquisition gold marketing relationship management market share business growth acquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

An Area Manager at Finovest Group is responsible for overseeing the operations and sales performance of multiple branches within a designated geographical region, leading a team of branch managers to achieve sales targets, manage customer relationships, ensure compliance with company policies, and drive business growth within their assigned area, with a focus on financial products like gold loans, while reporting directly to senior management

Key Responsibilities:
Sales Leadership:Set sales targets for each branch within the area and monitor progress towards achieving them

Coach and motivate branch managers to maximize sales potential and customer acquisition

Identify and implement strategies to increase market penetration and market share in the assigned region

Operational Management:
Monitor day-to-day operations of branches, ensuring compliance with company policies and procedures

Review financial performance of each branch, identify areas for improvement, and take corrective action

Manage staff performance, including recruitment, training, and development of branch managers and sales teams

Customer Relationship Management:
Foster strong customer relationships by addressing customer concerns and ensuring high levels of customer satisfaction

Resolve customer complaints and escalate issues as needed

Conduct regular customer feedback sessions to identify areas for improvement

Business Development:
Identify new business opportunities within the assigned region and develop strategies to capture them

Collaborate with marketing teams to execute promotional campaigns and generate leads

Build relationships with key stakeholders and partners within the local market
Reporting and Analysis:Regularly analyze sales data and performance metrics to identify trends and opportunities

Prepare detailed reports for senior management on sales performance, market trends, and operational updates

Requirements
Required Skills and Qualifications:Proven track record in sales leadership within the financial services industry, preferably with experience in gold loansStrong understanding of financial products and lending practicesExcellent communication and interpersonal skills to build rapport with customers and team membersProven ability to manage and motivate a team to achieve sales targetsAnalytical skills to interpret data and make informed business decisionsBachelors degree in business, finance, or a related fieldRequirementsExperience from similar profileShow more Show less

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AREA MANAGER