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Area Manager - Commercial Vehicle Retail

Area Manager - Commercial Vehicle Retail

Bajaj Finance

4 - 6 years

7 - 11 Lacs

mumbai

Posted:4 days ago| Platform:

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Skills Required

finance negotiation portfolio management compliance data management risk management governance governance & compliance sales education insurance relationship management business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Area Manager - Commercial Vehicle Retail
Job Purpose
This position is open with Bajaj Finance Ltd.

Achieving & exceeding business goals and targets for Commercial Vehicle Finance.

Managing and grooming the team to achieve their respective targets.

Duties and Responsibilities

Achieving & exceeding business goals and targets for Rural Two Wheeler Loans.

Creating a strong and compliant sales culture to drive business.

Sales force management, data management, and efficient use of call center leads.

Dealer visits along with sales manager/FOS.

Portfolio management with a target of 99% zero bucket collections.

Maintaining FEMI at 9% across locations and span.

Monthly 5 days location travel.

Ensure team's adherence to sales governance and compliance processes.

Adherence to customer delivery TAT.

Ensure implementation of promotional plans and contests; suggest new and innovative promotion plans for the area of work.

Recruiting and retaining high performers.

Team management and grooming of the team to achieve their respective targets.

Managing the delinquency of the business sourced to ensure health of portfolio.

Excel and PowerPoint presentation knowledge and skills.

Daily review with ABSM regarding projections/activity plan for the day.

Reviews with ABSM on projection versus delivery daily, to spur planning for the next day.

Ensure execution of the defined activity plan for customer visits by the team during the day.

Assist in collections in HTS cases for buckets X and 1, as well as higher buckets.

Provide feedback to under-performing team members—seek to understand causes, and provide timely and appropriate inputs and support.

Nominate team members for reward and recognition commensurate with their achievements; appreciate team members appropriately in internal forums as relevant.

Resolve issues regarding documentation.

Decide on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles based on delinquency patterns.

Plan for business expansion—identify and map new areas, including fraud likelihoods, derive projections; share and discuss with branch teams and ASSCs; take inputs to make action plans clear; share projections, action plans, and budgets with RSM, seeking approval.

Cascade finalized plans received from RSM to the team—derive aligned short-term performance benchmarks such as DRR; plan with team to achieve them.

Periodically monitor team on productivity metrics, and assist in resolving their issues; monitor month-on-month productivity, WIRR, insurance penetration, CC and CW lead penetration.

Shortlist from among initial candidate lists, make recommendations of known candidates; conduct initial interviews with shortlisted candidates, providing comments as per format, and recommendations.

Review and discuss achievement with team periodically; conduct mid-year and annual performance reviews per team member, providing feedback for their improvement.

Major Challenges

Team management

Retention of front-line sales force

Maintaining consistent delivery of high performance

Attrition (on roll & off roll)

Required Qualifications and Experience
Education

Graduation / MBA

Experience & Skills

Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience.

Demonstrated success and achievement orientation.

Strong analytical skills to drive channel performance and profitability.

Strong bias for action and driving results in a high-performance environment.

People and relationship management skills.

Excellent communication and negotiation skills.

Affirmative in nature, strong leadership skills, clarity of thought, and perseverance.

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Area Manager - Commercial Vehicle Retail