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Area Manager - Commercial Vehicle Retail

Area Manager - Commercial Vehicle Retail

Bajaj Finance

4 - 6 years

7 - 11 Lacs

hyderabad

Posted:4 days ago| Platform:

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Skills Required

finance negotiation portfolio management compliance data management risk management governance governance & compliance sales education insurance relationship management business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Area Manager - Commercial Vehicle Retail
Job Purpose
Achieving and exceeding business goals and targets for Commercial Vehicle Finance. Managing and grooming the team to achieve their respective targets. Duties and Responsibilities

Achieve and exceed business goals and targets for Rural Two Wheeler Loans.

Create a strong and compliant sales culture to drive business.

Manage sales force, data, and efficiently use call center leads.

Conduct dealer visits along with sales manager/FOS.

Portfolio management aiming for 99% zero bucket collections.

Maintain FEMI at 9% across location and span.

Monthly travel to locations for at least 5 days.

Ensure team's adherence to sales governance and compliance processes.

Ensure adherence to customer delivery TAT.

Implement promotional plans and contests; suggest new and innovative promotion plans for the area of work.

Recruit and retain high performers.

Manage and groom the team to achieve their respective targets.

Manage delinquency of the business sourced to ensure healthy portfolio.

Demonstrate knowledge and skills in Excel and PowerPoint presentations.

Daily review with ABSM regarding projections and activity plans for the day.

Review with ABSM on projection versus delivery daily to improve planning.

Ensure execution of the defined activity plan for customer visits by the team.

Assist in collections in HTS cases for buckets X and 1, as well as higher buckets.

Provide feedback to under-performing team members, understand causes, and offer timely and appropriate support.

Nominate team members for reward and recognition; appreciate team members appropriately in internal forums.

Resolve issues regarding documentation.

Decide on approaching customers of risk-prone geographical areas and profiles, and stop approaching specific profiles based on delinquency patterns.

Plan for business expansion by identifying and mapping new areas, analyzing fraud likelihoods, deriving projections; share and discuss with branch teams and ASSCs to clarify action plans; share projections, action plans, and budgets with RSM for approval.

Cascade finalized plans from RSM to the team; derive aligned short-term performance benchmarks such as DRR; plan with team to achieve them.

Monitor team productivity metrics periodically and assist in resolving issues; monitor month-on-month productivity, WIRR, insurance penetration, CC and CW lead penetration.

Shortlist candidates, make recommendations of known candidates; conduct initial interviews with shortlisted candidates and provide comments and recommendations.

Review and discuss achievements with team periodically; conduct mid-year and annual performance reviews for each team member, providing feedback for improvement.

Major Challenges

Team management.

Retention of frontline sales force.

Maintaining consistent delivery of high performance.

Attrition (on-roll and off-roll).

Required Qualifications and Experience

Education: Graduation / MBA

Experience:

Graduation with 4 to 6 years of relevant experience

MBA with 3 to 4 years of relevant experience

Demonstrated success and achievement orientation.

Strong analytical skills to drive channel performance and profitability.

Strong bias for action and driving results in a high-performance environment.

People and relationship management skills.

Excellent communication and negotiation skills.

Affirmative nature, strong leadership skills, clarity of thought, and perseverance.

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Area Manager - Commercial Vehicle Retail