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Area Manager - Collections - Housing

Area Manager - Collections - Housing

Tata Capital

4 - 9 years

5 - 9 Lacs

Kolkata

Posted:7 hours ago| Platform:

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Skills Required

auditing recovery collections regulations irb fixed assets accounts receivable area management journal entries collection management bad debt general accounting invoice processing accounting billing vendor bank reconciliation credit control

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional to join our team as an Area Manager - Collections in Kolkata. The ideal candidate will have 4 to 9 years of experience in collections and recovery, with a strong background in managing portfolio movements and controlling loss.
Roles and Responsibility

Manage portfolio movement and control loss for specific products within the assigned region.

Analyze and maintain zero delinquency within required parameters/policies and systems.

Develop and implement effective interdepartmental communication with operations, credit, and sales teams.

Ensure customer satisfaction through quick resolution of issues and complaints.

Facilitate competition mapping and market trends by collating information from the market.

Lead and supervise the collections team to achieve a recovery agenda through training, motivation, and deployment strategies.

Monitor productivity by setting productivity parameters for DMA/Agencies/collection executives and review collection managers'' performance daily, conducting monthly reviews of collection officers.

Take steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in-house and external legal teams/advocates.

Provide adequate legal actions for stress contracts and identify/recommend appropriate roll forward rates to higher buckets within defined parameters.

Publish MIS and review daily collections, pending cases, and expected delinquency.

Ensure all in-house officers/agencies perform as per defined SLA while reducing costs incurred through vendors.

Job

Minimum 4 years of experience in collections and recovery.

Strong knowledge of auditing, NHB, IRB regulations, and company policies.

Excellent leadership and supervision skills.

Ability to analyze and maintain zero delinquency within required parameters/policies and systems.

Strong communication and interpersonal skills.

Experience in managing productivity and setting productivity parameters.

A graduate degree is required for this position.

Additional Info
The selected candidate will be responsible for ensuring compliance with all audit/NHB/IRB regulations and company policies.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1057 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Area Manager - Collections - Housing