Area Business Head

As a dedicated Cluster Sales Manager, your primary responsibility will be to plan and execute strategies to achieve sales targets for the cluster effectively. You will be tasked with developing sales targets for individual branches within the cluster and closely monitoring and analyzing the performance of each branch against the identified goals. Additionally, it will be your responsibility to implement incentive schemes to motivate and drive the performance of bank employees within the cluster. Building and nurturing strong relationships with Branch Managers and CROs of partner banks will be crucial in this role. You will need to manage and enhance these relationships, ensuring seamless communication and collaboration to engage all bank branch employees in insurance sales effectively. You will also be responsible for driving sales growth and managing costs efficiently within the cluster. This will involve ensuring the achievement of sales targets, successful product launches, and marketing campaigns. Regularly reviewing sales targets and performance metrics, such as backlog and customer feedback, will be essential to identify areas for improvement and success. Managing overheads effectively to reduce operational costs will also be a key focus area. Monitoring and enhancing customer satisfaction and retention will be another critical aspect of your role. You will be required to track customer satisfaction levels within the cluster using defined parameters and address any customer complaints promptly to ensure high levels of satisfaction. In terms of people management, you will play a pivotal role in developing recruitment and training plans for Business Managers in alignment with the overall organizational strategy. Ensuring the recruitment and training of the team as per the plan will be vital, along with resolving any issues related to Business Managers and CROs to maintain a high-performing team. Overall, as a Cluster Sales Manager, you will be instrumental in driving sales growth, fostering strong partnerships, managing costs efficiently, enhancing customer satisfaction, and developing a high-performing team to achieve overall business objectives.,