Posted:6 hours ago|
Platform:
Hybrid
Full Time
AR Collections About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have experts in more than 50 countries and a robust partner ecosystem of established and startup companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at nttdata.com Job brief We are looking for a collections lead to monitor team and oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off requests. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Minimum Experience, Education and Certifications Graduation in Commerce, MBA - Finance or equivalent combination of education in finance domain Requires 5+ years relevant experience Technical Skill Solid knowledge of relevant accounting principles ERP SAP (Mandatory) Proficiency with Office software Outstanding leadership and managerial skills Strong time and people management skills Ability to work to strict deadlines Soft Skills Knowledge of billing procedures and collection techniques Mentoring the team and foster teamwork Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation with clients Timely feedback to employees Job Responsibilities Implementing collection policies and procedures to avoid excessive outstanding credit Preparation of Monthly AR Dashboard and review meeting with leadership Development opportunities Negotiating with customers in cases when non-payment occurs Preparing monthly feedback reports on payment collections Accomplishes results by communicating job expectations, planning, monitoring, and appraising job responsibilities Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes Maintains quality service by enforcing quality and customer service standards, analysing, and resolving quality and customer service problems, and recommending system improvements Should have exposure on DSO calculation Physical Requirements/ Working Conditions Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations.
NTT DATA, Inc.
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