Business Verification Executive – Hindi Voice Process (Freshers) Company: Mericure Solutions Location: Hitech City, Hyderabad (On-site) Salary: ₹1.98 LPA (CTC) Job Type: Full-time | Entry level Education: Any UG/Graduate | Freshers welcome Job Summary Mericure Solutions is hiring Business Verification Executives for our Hindi voice process . You’ll verify business information over calls, ensure data accuracy, and update records in our CRM. Paid training provided. Key Responsibilities Make inbound/outbound verification calls in Hindi ; use basic English for internal communication. Validate business details (registration, address, contact, operations) and record evidence/notes in tools. Flag discrepancies and escalate as per SOPs. Meet targets for call volume, accuracy, TAT, and QA scores. Maintain data confidentiality and follow info-security guidelines. Requirements Fluent Hindi with clear pronunciation; basic English. Good telephone etiquette and active listening. Typing proficiency; comfort with MS Office/Google Sheets/CRM. Attention to detail; ability to follow scripts and processes. Education: Any UG/Graduate; Experience: Freshers encouraged (BPO/voice exp. is a plus). Schedule & Work Mode Work from office: Hitech City, Hyderabad. Rotational shifts and rotational weekly offs (process dependent). Benefits Fixed CTC: ₹1.98 LPA . Performance incentives & recognition (as per policy). Paid training, mentorship, and internal growth paths (Quality/Training/Team Lead). Hiring Process HR Screening → Language & Communication (Hindi) → Operations Discussion → Offer & Onboarding How to Apply: Click Apply on Indeed or submit your resume with the subject “Business Verification – Hindi Voice | Hyderabad” (Mericure Solutions). Job Types: Full-time, Permanent, Fresher Pay: ₹198,000.00 per year Benefits: Provident Fund Education: Secondary(10th Pass) (Preferred) Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 9866429286
Job Title AR Caller (Accounts Receivable – US Healthcare) Location Pranava Group, beside Harsha toyota showroom, Kothaguda, Telangana 500084| Shift: US Shift (Night) | Employment: Full-time About the Role As an AR Caller, you will follow up with US insurance payers and patients to resolve unpaid/denied medical claims, accelerate collections, and reduce days in A/R. You’ll work closely with billing/coding teams to ensure timely, accurate reimbursement. Key Responsibilities Place outbound calls to insurance companies and patients to follow up on unpaid/underpaid/denied claims. Review EOBs/ERAs, payer portals, and practice management systems to identify issues and next actions. Analyze denials (CO/PR codes), determine root causes, and initiate corrective steps (appeals, resubmissions, coding fixes). Document call outcomes and next actions in the billing system with accurate notes and dispositions. Escalate complex cases (medical necessity, coding discrepancies, timely filing risk) to billing/coding teams. Track and work aging buckets (0–30, 31–60, 61–90, 90+ days) to reduce AR and improve cash flow. Adhere to payer-specific guidelines, TATs, and timely filing limits. Maintain HIPAA compliance and patient data confidentiality. Meet or exceed daily/weekly productivity and quality targets. Required Qualifications 1–3 years of US healthcare AR calling / RCM experience (physician or hospital billing). Strong understanding of the claims lifecycle, CPT/ICD modifiers at a working level, denial codes, EOB/ERA reading. Excellent spoken English and call handling skills; confident on outbound payer calls. Proficiency with billing/PM systems (e.g., Kareo, Athena, eClinicalWorks, AdvancedMD, NextGen, or similar) and MS Excel. Ability to work US time zones and meet aggressive SLAs. Preferred (Nice to Have) Experience with payer portals (UHC, Aetna, Medicare, Medicaid, BCBS, etc.). Knowledge of appeals writing and reconsideration processes. Exposure to specialties (e.g., Radiology, Anesthesia, DME, PT/OT, Behavioral Health). Certified Professional Coder (CPC-A/CPC) or RCM certifications (preferred, not mandatory). Key Skills Denial management & AR follow-up Problem solving & negotiation Attention to detail & documentation Time management & prioritization Customer focus and professionalism HIPAA compliance awareness Performance Metrics (KPIs) Calls per day / Right Party Contacts (RPC) Promise-to-pay kept rate & $ collected AR days reduction & % AR >90 reduced Denial overturn rate / Appeal success rate First-call resolution & QA score Job Types: Full-time, Permanent, Fresher Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Job Title AR Caller (Accounts Receivable – US Healthcare) Location Pranava Group, beside Harsha toyota showroom, Kothaguda, Telangana 500084| Shift: US Shift (Night) | Employment: Full-time About the Role As an AR Caller, you will follow up with US insurance payers and patients to resolve unpaid/denied medical claims, accelerate collections, and reduce days in A/R. You’ll work closely with billing/coding teams to ensure timely, accurate reimbursement. Key Responsibilities Place outbound calls to insurance companies and patients to follow up on unpaid/underpaid/denied claims. Review EOBs/ERAs, payer portals, and practice management systems to identify issues and next actions. Analyze denials (CO/PR codes), determine root causes, and initiate corrective steps (appeals, resubmissions, coding fixes). Document call outcomes and next actions in the billing system with accurate notes and dispositions. Escalate complex cases (medical necessity, coding discrepancies, timely filing risk) to billing/coding teams. Track and work aging buckets (0–30, 31–60, 61–90, 90+ days) to reduce AR and improve cash flow. Adhere to payer-specific guidelines, TATs, and timely filing limits. Maintain HIPAA compliance and patient data confidentiality. Meet or exceed daily/weekly productivity and quality targets. Required Qualifications 1–3 years of US healthcare AR calling / RCM experience (physician or hospital billing). Strong understanding of the claims lifecycle, CPT/ICD modifiers at a working level, denial codes, EOB/ERA reading. Excellent spoken English and call handling skills; confident on outbound payer calls. Proficiency with billing/PM systems (e.g., Kareo, Athena, eClinicalWorks, AdvancedMD, NextGen, or similar) and MS Excel. Ability to work US time zones and meet aggressive SLAs. Preferred (Nice to Have) Experience with payer portals (UHC, Aetna, Medicare, Medicaid, BCBS, etc.). Knowledge of appeals writing and reconsideration processes. Exposure to specialties (e.g., Radiology, Anesthesia, DME, PT/OT, Behavioral Health). Certified Professional Coder (CPC-A/CPC) or RCM certifications (preferred, not mandatory). Key Skills Denial management & AR follow-up Problem solving & negotiation Attention to detail & documentation Time management & prioritization Customer focus and professionalism HIPAA compliance awareness Performance Metrics (KPIs) Calls per day / Right Party Contacts (RPC) Promise-to-pay kept rate & $ collected AR days reduction & % AR >90 reduced Denial overturn rate / Appeal success rate First-call resolution & QA score Job Types: Full-time, Permanent, Fresher Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Job Title: BVP Process Associate Location: Mercure Solutions ,Business park-Hitech City Job Type: Full-time | Shift-based Key Responsibilities: Handle BVP process activities as per business requirements. Communicate effectively with customers/clients in Hindi. Maintain professionalism and accuracy in all interactions. Ensure adherence to company policies, quality standards, and shift schedules. Support team targets and contribute to a positive work environment. Requirements: Must be fluent in Hindi (spoken and written). Minimum qualification: 12th Pass ; Graduates preferred . Flexible and feasible to work in rotational shifts (day/night). Good communication skills and ability to handle customer interactions confidently. Basic computer knowledge. Benefits: Competitive salary with performance-based incentives. Training and skill development opportunities. Growth prospects within the organization. Job Types: Full-time, Permanent, Fresher Pay: ₹198,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Job Title: Business Verification Process Associate – Hindi Voice Process Company: Mercure Solutions Location: Hitech City, Hyderabad Job Type: Full-Time Experience: 0–2 years (Freshers can apply) Joiners: Immediate joiners preferred Job Description Mercure Solutions is hiring for Business Verification Process Associates for our Hindi Voice Process. This is a great opportunity for individuals who are fluent in Hindi and are looking to build a career in a dynamic and professional work environment. Key Responsibilities: Conduct voice-based business verification calls in Hindi Accurately verify business information and document outcomes Ensure high levels of quality and compliance Meet daily and weekly targets Maintain professional communication standards at all times Requirements: Fluency in Hindi (mandatory) Good communication skills Basic computer knowledge Willingness to work in rotational shifts and weekly offs Immediate joiners are highly preferred Prior experience in voice process (preferred but not mandatory) What We Offer: Competitive salary and performance-based incentives Friendly and supportive work environment Growth opportunities within the organization On-the-job training Job Location: Hitech City, Hyderabad Joining: Immediate joiners will be given preference Apply Now and be a part of a growing team at Mercure Solutions! Job Types: Full-time, Permanent, Fresher Pay: From ₹198,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 7997947322
Job Title: AI Engineer Location: Kondapur / Nanakramguda, Hyderabad Experience: Minimum 2 years Salary: As per market standards Job Summary: We are looking for a passionate and skilled AI Engineer to join our team. The ideal candidate will have strong expertise in Python programming and Artificial Intelligence concepts, with hands-on experience in building, training, and deploying AI/ML models. Key Responsibilities: Design, develop, and implement AI/ML models to solve real-world business problems. Write clean, efficient, and scalable code primarily in Python . Work with deep learning frameworks (TensorFlow, PyTorch, Keras, etc.) to build AI solutions. Preprocess, clean, and analyze large datasets for training and testing. Deploy AI models into production and optimize for performance. Collaborate with cross-functional teams (Data Engineers, Product Managers, Developers). Stay updated with the latest trends and advancements in AI, ML, and related technologies. Required Skills & Qualifications: Bachelor’s or Master’s degree in Computer Science, AI, Data Science, or related field. Minimum 2 years of experience in AI/ML development. Strong proficiency in Python and AI libraries (NumPy, Pandas, Scikit-learn, etc.). Hands-on experience with Machine Learning, Deep Learning, and Natural Language Processing (NLP) . Familiarity with cloud platforms (AWS, Azure, GCP) is an added advantage. Strong problem-solving and analytical skills. Good communication and teamwork abilities. Nice to Have: Experience with MLOps tools and model deployment pipelines. Exposure to Generative AI and Large Language Models (LLMs). Knowledge of computer vision or reinforcement learning. Job Types: Full-time, Permanent Pay: ₹300,000.00 per year Benefits: Health insurance Provident Fund Education: Secondary(10th Pass) (Preferred) Work Location: In person
Job Title: Business Verification Process Associate – Hindi Voice Process Company: Mercure Solutions Location: Hitech City, Hyderabad Job Type: Full-Time Experience: 0–2 years (Freshers can apply) Joiners: Immediate joiners preferred Job Description Mercure Solutions is hiring for Business Verification Process Associates for our Hindi Voice Process. This is a great opportunity for individuals who are fluent in Hindi and are looking to build a career in a dynamic and professional work environment. Key Responsibilities: Conduct voice-based business verification calls in Hindi Accurately verify business information and document outcomes Ensure high levels of quality and compliance Meet daily and weekly targets Maintain professional communication standards at all times Requirements: Fluency in Hindi (mandatory) Good communication skills Basic computer knowledge Willingness to work in rotational shifts and weekly offs Immediate joiners are highly preferred Prior experience in voice process (preferred but not mandatory) What We Offer: Competitive salary and performance-based incentives Friendly and supportive work environment Growth opportunities within the organization On-the-job training Job Location: Hitech City, Hyderabad Joining: Immediate joiners will be given preference Apply Now and be a part of a growing team at Mercure Solutions! Job Types: Full-time, Permanent, Fresher Pay: From ₹198,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 7997947322
Job Title: Business Verification Process Associate – Hindi Voice Process Company: Mercure Solutions Location: Hitech City, Hyderabad Job Type: Full-Time Experience: 0–2 years (Freshers can apply) Joiners: Immediate joiners preferred Job Description Mercure Solutions is hiring for Business Verification Process Associates for our Hindi Voice Process. This is a great opportunity for individuals who are fluent in Hindi and are looking to build a career in a dynamic and professional work environment. Key Responsibilities: Conduct voice-based business verification calls in Hindi Accurately verify business information and document outcomes Ensure high levels of quality and compliance Meet daily and weekly targets Maintain professional communication standards at all times Requirements: Fluency in Hindi (mandatory) Good communication skills Basic computer knowledge Willingness to work in rotational shifts and weekly offs Immediate joiners are highly preferred Prior experience in voice process (preferred but not mandatory) What We Offer: Competitive salary and performance-based incentives Friendly and supportive work environment Growth opportunities within the organization On-the-job training Job Location: Hitech City, Hyderabad Joining: Immediate joiners will be given preference Apply Now and be a part of a growing team at Mercure Solutions! Job Types: Full-time, Permanent, Fresher Pay: From ₹198,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) Work Location: In person Speak with the employer +91 7997947322
We are looking for a detail-oriented and dedicated individual to join our team as a Non-Voice Process Executive. The role involves handling customer queries, support requests, and operational tasks via email, chat, or other digital communication channels rather than phone calls. Key Responsibilities: Respond to customer queries through emails, chat, and other digital platforms in a professional and timely manner. Resolve issues related to orders, accounts, services, or products following defined SOPs. Maintain accurate records of customer interactions, transactions, and feedback. Coordinate with internal teams to escalate and resolve complex issues. Ensure adherence to quality standards and response timelines. Generate reports and provide insights on customer trends and process improvements. Skills & Qualifications: Excellent written communication skills in English (and other languages if required). Good typing speed (30–40 WPM or as per requirement). Ability to multitask and work in a fast-paced environment. Attention to detail and problem-solving mindset. Basic computer skills (MS Office, Internet, Email, Chat tools). Job Types: Full-time, Permanent Pay: ₹16,500.00 per month Work Location: In person