Posted:7 hours ago|
Platform:
Hybrid
Full Time
AR Collections About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have experts in more than 50 countries and a robust partner ecosystem of established and startup companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at nttdata.com Job brief We seek a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. Minimum Experience, Education and Certifications Graduation in Commerce, MBA - Finance or equivalent combination of education in the finance domain Requires 1-4 years relevant experience Technical Skill Solid knowledge of relevant accounting principles Solid data analysis skills Problem resolving skills and should be a team player ERP – SAP (preferred) Working knowledge of MS Office and databases Soft Skills Knowledge of billing procedures and collection techniques Proven experience as a Collection Specialist or similar role Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation with clients Role & responsibilities Monitoring accounts to identify overdue payments Finding and contacting customers to arrange debt payoffs Keeping accurate records and reporting on collection activity Investigate historical data for each debt or invoice Take actions to encourage timely debt payments and as per contractual terms Process payments and refunds Resolve billing and customer credit issues Report on collection activity and accounts receivable status Ensure all payments are timely and correctly applied. Should have exposure on DSO calculation. Sending weekly Statement of Account, open AR report and unapplied Payment report to the Management. Provide timely remittance to cash application team and support them to apply the payment timely and correctly. Physical Requirements/ Working Conditions Ability to physically perform general office requirements Must be able to perform essential responsibilities with or without reasonable accommodation
NTT DATA, Inc.
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