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AR Calling - Quality Analyst

AR Calling - Quality Analyst

Elico Healthcare Services Ltd

2 - 6 years

0 Lacs

hyderabad telangana

Posted:2 days ago| Platform: Shine logo

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Skills Required

ar calling monitoring quality standards audit reports feedback trend analysis training compliance root cause analysis dashboards productivity ftr denials quality analyst improvement areas quality audits qa reports hipaa compliance billing errors performance gaps accuracy rate training initiatives

Work Mode

On-site

Job Type

Full Time

Job Description

As an AR Calling - Quality Analyst at Elico Healthcare Services Ltd., your role involves monitoring AR calling activities to ensure adherence to quality standards and identifying areas for improvement. Your daily tasks will include conducting quality audits, preparing audit reports, providing feedback to AR callers, and coordinating with them to enhance performance. Additionally, you will be responsible for trend analysis, training, and ensuring compliance with relevant guidelines and regulations. Key Responsibilities: - Identify performance gaps and provide constructive feedback to AR agents. - Track quality metrics such as accuracy rate, productivity, and FTR (First Time Right). - Conduct root cause analysis of denials and billing errors. - Develop and maintain QA reports and dashboards. - Ensure compliance with HIPAA and other federal regulations. - Collaborate with training and operations teams to implement upskilling initiatives. Qualifications: - Experience in Hospital & Physician Billing. - Completion of HIPAA Compliance Training. (Note: The additional details of the company were not provided in the Job Description),

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Elico Healthcare Services Ltd

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AR Calling - Quality Analyst